This Delivery Policy ("Policy") applies to the Software as a Service (SaaS) based legal research platform, Counselvise ("Service"), owned and operated by Adviselo Collab Studios Private Limited ("Company", "We", "Us", or "Our").
As Counselvise is a SaaS-based software, there are no physical products involved, hence there is no shipping or delivery in the traditional sense. The software and all related resources are delivered digitally, via online access.
Therefore, This Delivery Policy outlines our guidelines and procedures for delivering access and services to our users.
1. Delivery Method
Delivery of our SaaS product is exclusively digital and will be provided electronically. You will receive access to our services and software through the email address you used to sign up or the method specified during the registration process.
2. Account Activation
Upon successfully completing the registration and payment process, you will receive an email confirmation containing instructions on how to access your account and begin using the SaaS product.
You are responsible for keeping your login credentials secure and confidential. Do not share your account information with anyone else.
3. Activation Period
Access to the SaaS product will be activated immediately upon successful registration and payment, except for situations where there is a need for manual verification or approval.
4. System Requirements
It is your responsibility to ensure that your computer or device meets the minimum system requirements specified for our SaaS product. Failure to do so may result in reduced functionality or performance issues.
5. Technical Support
If you encounter any technical issues or difficulties with product access, please contact our customer support team via email oncontact@counselvise.com for assistance.
6. Updates and Enhancements
As part of our commitment to continuous improvement, we may release updates and enhancements to the SaaS product. These updates are generally provided as part of your subscription and are delivered automatically through the platform.
7. Termination of Delivery
We reserve the right to terminate your access to our SaaS product in accordance with our Terms of Service if you violate our policies or engage in any fraudulent or abusive activities.
8. Support and Assistance
If you have any issues accessing or using our software, please reach out to our support team at contact@counselvise.com. Our team will assist you with any issues regarding the software access and use.
Disclaimer
Please note that this Delivery Policy is subject to change without notice. It is your responsibility to review this policy periodically to ensure that you are aware of any amendments.
By using our SaaS product and agreeing to these terms, you acknowledge that you have read and understood our Delivery Policy and agree to abide by its terms and conditions.