IN THE INCOME TAX APPELLATE TRIBUNAL MUMBAI BENCHES L, MUMBAI BEFORE SHRI AMIT SHUKLA (JUDICIAL MEMBER) AND SHRI ASHWANI TANEJA (ACCOUNTANT MEMBER) I.T.A. NO. 56/MUM/2011 - A.Y. 2006-07 I.T.A. NO.8755/MUM/2011 - A.Y. 2008-09 INTERWOVEN INC. INDIA BRANCH REGUS CENTRE POINT, 2 ND FLOOR 294 CSI ROAD, NEAR MUMBAI UNIVERSITY, OFF BANDRA KURLA COMPLEX, KALINA, SANTAC RUZ (E), MUMBAI-98 VS THE DY. DIRECTOR OF INCOME-TAX (INTERNATIONAL TAXATION) 3(1), MUMBAI PAN : AABCI1525K (APPELLANT) (RESPONDENT) I.T.A. NO.435/MUM/2011 (ASSESSMENT YEAR 2006-07) THE DY. DIRECTOR OF INCOME-TAX (INTERNATIONAL TAXATION) 3(1), MUMBAI VS INTERWOVEN INC. INDIA BRANCH REGUS CENTRE POINT, 2 ND FLOOR 294 CSI ROAD, NEAR MUMBAI UNIVERSITY, OFF BANDRA KURLA COMPLEX, KALINA, SANTACRUZ (E), MUMBAI-98 PAN : AABCI1526K (APPELLANT) (RESPONDENT) APPELLANT BY SHRI VISHNU BAGRI RESPONDENT BY SHRI JASBIR CHOUHAN DATE OF HEARING : 07-11-2016 DATE OF PRONOUNCEMENT : 30 -11-2016 O R D E R PER ASHWANI TANEJA, AM 2 I.T.A. NO.56,435 & 8755/MUM/2011 THESE THREE APPEALS PERTAIN TO THE SAME ASSESSEE, T HEREFORE, THESE WERE HEARD TOGETHER AND ARE DISPOSED OF BY THIS COM MON ORDER. 2. FIRST WE SHALL TAKE UP APPEAL FILED BY THE ASSESS EE IN ITA NO.56/MUM/2011 FOR A.Y. 2006-07 AGAINST THE ORDER OF THE COMMISSIONER OF INCOME-TAX (APPEALS)-10,MUMBAI [HER EINAFTER CALLED THE CIT(A)] PASSED AGAINST THE ASSESSMENT ORDER U/S 143 (3) DT 31-12-2008, ON THE FOLLOWING GROUNDS: 1. THE ORDER PASSED BY THE HON'BLE COMMISSIONER OF INCOME- TAX (APPEALS) ('HON'BLE CIT(A)') IS CONTRARY TO LAW AND FACTS OF THE APPELLANT'S CASE. 2. THE HON'BLE CIT(A) ERRED IN LAW AS WELL AS IN FA CTS IN HOLDING THAT THE APPELLANT'S BRANCH OFFICE IN INDIA ('INDIA BO') CONSTITUTES A PERMANENT ESTABLISHMENT ('PE') IN IND IA IN TERMS OF ARTICLE 5 OF THE INDIA-US DOUBLE TAXATION AVOIDA NCE AGREEMENT ('US DTAA'). 3. THE HON'BLE CIT(A) ERRED IN LAW AS WELL AS IN FA CTS IN HOLDING THAT THE FEE FOR SOFTWARE MAINTENANCE OF RS. 52,92, 089 / - RECEIVED BY THE APPELLANT DURING THE YEAR CONSTITUT ES FEE FOR INCLUDED SERVICES ('FIS') IN TERMS OF ARTICLE 12 OF THE US DTAA. 4. WITHOUT PREJUDICE TO GROUND 2, THE HON'BLE CIT(A ) ERRED IN NOT ACCEPTING THE APPELLANT'S SUBMISSION THAT THERE IS NO NECESSITY FOR FURTHER ATTRIBUTION OF INCOME TO THE INDIA BO, SINCE THE INDIA BO HAS BEEN COMPENSATED AT ARM'S LENGTH. 5. THE HON'BLE CIT(A) ERRED IN LAW BY NOT ADJUDICAT ING ON THE APPELLANT'S PLEA THAT EVEN THE INCOME OF RS. 1,14,0 0,547, THOUGH OFFERED IN THE RETURN OF INCOME AS FIS, IS N OT TAXABLE SINCE IT IS NOT FIS IN TERMS OF ARTICLE 12 OF THE U S DTAA. 3. GROUND 1 : THIS GROUND IS GENERAL AND DOES NOT NEED ANY ADJUDICATION. 4. GROUND 2 : IN THIS GROUND, THE ASSESSEE HAS CHALLENGED THE ACT ION OF LD. CIT(A) IN HOLDING THAT ASSESSEES BRANCH OFF ICE IN INDIA CONSTITUTED A PERMANENT ESTABLISHMENT (PE) IN INDIA IN TERMS OF A RTICLE 5 OF INDIA-US DOUBLE TAXATION AVOIDANCE AGREEMENT (DTAA, IN SHORT ). 3 I.T.A. NO.56,435 & 8755/MUM/2011 5. THE BRIEF FACTS AS NOTED BY THE AO IN HIS ASSESSMEN T ORDER ARE THAT THE ASSESSEE IS A COMPANY REGISTERED IN USA. THE A SSESSEES BUSINESS DURING THE YEAR WAS DEVELOPING SOFTWARE AND DISTRIB UTING THE SOFTWARE PRODUCTS IN INDIA AND ALSO PROVIDED AFTER SALES SER VICES. THE ASSESSEE ALSO HAD ITS BRANCH OFFICE IN INDIA, LOCATED IN MUMBAI. THE ASSESSEE COMPANY PROVIDED SOFTWARE PRODUCTS TO THE END USERS IN INDI A UNDER A LICENCE AGREEMENT AND THE USE OF THE SOFTWARE WAS SUBJECT T O THE AGREEMENT. THE RETURN OF INCOME WAS FILED BY THE ASSESSEE OFFE RING THE BUSINESS INCOME EARNED BY THE BRANCH OF THE ASSESSEE TO TAX ON ACCOUNT OF MANAGEMENT FEE FOR PROVIDING MARKETING SUPPORT SERV ICES AFTER DEDUCTIBLE EXPENSES. NET PROFIT OF THE BRANCH WAS OFFERED TO TAX IN THE RETURN OF INCOME FILED. THE ASSESSEE ALSO OFFERED PROFESSIONAL INCOME EARNED BY IT AMOUNTING TO RS.1,14,00,547. IN THE N OTE APPENDED TO THE RETURN OF INCOME FILED IT WAS MENTIONED BY THE ASSE SSEE THAT ASSESSEE (I.E. M/S INTERWOVEN INC. USA) HAD EARNED BY WAY OF SALE PROCEEDS RS.3,82,56,224 (I.E. USD 9,60,657) FROM SALE OF (LI CENCE OF SOFTWARE) PRODUCTS BY THE ASSESSEE DIRECTLY TO THE CUSTOMERS IN INDIA. BUT THE SAME WAS NOT OFFERED TO TAX AS IT WAS SALE OF GOODS AND PAYMENT OF THE SAME WAS OF NATURE OF BUSINESS INCOME AND IT WAS NOT TAX ABLE IN INDIA EITHER UNDER THE INCOME-TAX ACT OR UNDER ARTICLE 7 OF DTAA AS THE SAME WAS NOT CONNECTED TO BRANCH / ANY PE OF THE ASSESSEE IN IND IA. THE ASSESSEE ALSO RELIED UPON VARIOUS JUDGEMENTS IN SUPPORT OF ITS CL AIM. 6. BUT, DURING THE COURSE ASSESSMENT PROCEEDINGS, THE AO DID NOT ACCEPT THE RETURN OF INCOME FILED BY THE ASSESSEE A ND RECOMPUTED THE INCOME BY TREATING THE BRANCH OFFICE AS PE OF THE A SSESSEE. IT WAS HELD BY THE AO THAT GROSS REVENUE FROM SALE OF SOFTWARE DIR ECTLY IN INDIA 4 I.T.A. NO.56,435 & 8755/MUM/2011 AMOUNTING TO RS.3,82,56,224 WAS LIABLE TO BE TAXED AS BUSINESS PROFITS UNDER THE HEAD INCOME FROM BUSINESS SINCE THE AFO RESAID BRANCH OFFICE CONSTITUTED PE OF THE ASSESSEE COMPANY. IN ADDITIO N TO THAT, THE INCOME FROM FIS OF THE ASSESSEE AS WELL AS INCOME FROM MAR KETING ACTIVITIES OF THE BRANCH WERE ALSO HELD AS TAXABLE AS PART OF BUSINES S PROFITS OF THE ASSESSEE COMPANY IN INDIA. 7. BEING AGGRIEVED, THE ASSESSEE FILED APPEAL BEFORE C IT(A) AND MADE DETAILED SUBMISSIONS TO CHALLENGE THE ASSESSMENT OR DER ON VARIOUS FRONTS. THE LD. CIT(A) ALLOWED PART RELIEF BY ACCEPTING SOM E OF THE GROUNDS AND REJECTING THE REMAINING. THE LD. CIT(A) UPHELD THE ACTION OF THE AO IN TREATING THE BRANCH OFFICE AS PE AND ALSO CONFIRMED THE ACTION OF AO IN HOLDING THAT IF FEE FOR SOFTWARE MAINTENANCE OF RS. 52,92,089 RECEIVED BY THE ASSESSEE DURING THE YEAR CONSTITUTED FEE FOR IN CLUDED SERVICES (FIS) IN TERMS OF ARTICLE 12 OF DTAA AND ALSO CONFIRMED THE ADDITION OF RS.1,14,00,547 WHICH WAS OFFERED BY THE ASSESSEE AL SO IN ITS RETURN AS FIS IN TERMS OF ARTICLE 12 OF DTAA. FURTHER, LD. CIT(A ) DID NOT ACCEPT ASSESSEES SUBMISSION THAT THERE WAS NO NECESSITY F OR FURTHER ATTRIBUTION OF INCOME TO THE INDIAN BRANCH OFFICE SINCE THE IND IAN BRANCH OFFICE HAD ALREADY BEEN COMPENSATED AT ARMS LENGTH PRICE. HO WEVER, LD. CIT(A) ACCEPTED THE CLAIM OF THE ASSESSEE AND HELD THAT SA LE OF SHRINK WRAP SOFTWARE DID NOT INVOLVE RECEIPT OF CONSIDERATION W HICH COULD BE SAID TO BE ROYALTY. AS A RESULT OF ORDER OF LD. CIT(A), BOTH THE PARTIES FILED APPEAL BEFORE THE TRIBUNAL TO CHALLENGE THE RESPECTIVE PAR T OF THE ORDER OF LD.CIT(A) AGAINST WHICH THEY WERE AGGRIEVED. 8. DURING THE COURSE OF HEARING BEFORE US, THE FOREMOS T GROUND TAKEN BY THE LD. COUNSEL OF THE ASSESSEE WAS WITH REGARD TO THE ACTION OF THE 5 I.T.A. NO.56,435 & 8755/MUM/2011 LOWER AUTHORITIES IN TREATING THE INDIAN BRANCH OFF ICE AS PE OF THE ASSESSEE COMPANY IN INDIA IN TERMS OF ARTICLE 5 OF INDIA US DTAA. 9. WE HAVE GONE THROUGH THE ORDERS PASSED BY THE LOWER AUTHORITIES AS WELL AS SUBMISSIONS MADE BY BOTH THE SIDES BEFORE U S. SINCE THE ISSUE OF DETERMINATION OF PE GOES TO THE ROOT OF THE MATTER AND ALL THE ISSUES ARE DEPENDENT UPON IT, WE FIND IT APPROPRIATE TO DEAL W ITH THIS ISSUE FIRST. IT IS NOTED THAT PERUSAL OF THE ORDER OF AO REVEALS THAT FROM PAGES 32 TO 40, THE AO DISCUSSED AT LENGTH THE PROVISIONS OF ARTICL E 5, FEW JUDGMENTS, EXTRACTS FROM COMMENTARY ON INTERNATIONAL TAXATION AND AMPLE LAW FOR DECIDING THE ISSUE OF PE, BUT WHETHER ON FACTS IN T HE CASE BEFORE US THE INDIAN BRANCH OFFICE CONSTITUTED A PE OF THE ASSESS EE COMPANY, HAS NOT BEEN DISCUSSED AT ALL AND NOTHING COULD BE MADE OUT FROM THE PERUSAL OF THE ASSESSMENT ORDER AS TO HOW THE INDIAN BRANCH OF FICE CONSTITUTED PE OF THE ASSESSEE COMPANY. PERUSAL OF ORDER OF LD. CIT( A) REVEALS THAT HE HAS SUBSTANTIALLY REPRODUCED OR REITERATED ACADEMIC OBS ERVATIONS OF THE AO AND THOUGH HE HAS GIVEN FEW OBSERVATIONS BRIEFLY ON FACTUAL ASPECTS, BUT THESE OBSERVATIONS LACK PRECISION. RELEVANT PART O F OBSERVATIONS OF LD. CIT(A) ARE REPRODUCED HEREUNDER FOR READY REFERENCE : ...........THE INTERWOVEN INC.(INDIA) IS REQUIRED TO MAINTAIN ADEQUATE AND COMPLETE SALES ORGANIZATION TO MARKET, PROMOTE ASSIST IN DELIVERY OF INTERWOVEN'S PRODUCTS IN THE TERRITORY. AS PER SCOPE OF SERVICES CONTAINED IN CLAUSE B OF ANNEXURE A, INTERWOVEN INC.(LNDIA) IS REQUIRED TO DISTRIBUTE SO FTWARE OF THE INTERWOVEN AND MAINTAIN , PROFESSIONAL AND TRAINING SERVICES OFFERED BY INTERWOVEN IN CONNECTION WITH THAT SOFTW ARE. AS PER CLAUSE (2) OF TERMS AND CONDITIONS, THE CONTRACTOR WILL MAINTAIN AS REPRESENTATIVE SET OF PRODUCTS PRINCIPALLY FOR D EMONSTRATION PURPOSES, A STOCK OF MERCHANDISE BELONGING TO INTER WOVEN OR OTHERWISE MAKE ANY COMMITMENTS WHATSOEVER ON BEHALF OF INTERWOVEN, AS AGENT OR OTHERWISE. CLAUSE (C) OF PA RA 2 PROVIDES 6 I.T.A. NO.56,435 & 8755/MUM/2011 THAT CONTRACTOR WILL USE ITS BEST EFFORTS TO SUPPOR T INTERWOVEN'S EFFORTS TO MARKET AND SOLICIT ORDERS FOR THE PRODUC TS WITHIN THE TERRITORY. CONTRACTOR WILL CONDUCT ITS ACTIVITIES U NDER THIS AGREEMENT IN A LAWFUL MANNER, IN ACCORDANCE WITH TH E HIGHEST STANDARDS OF FAIR TRADE, FAIR COMPETITION AND' BUSI NESS ETHICS. THE CONTRACTOR WILL OCCUPY AND MAINTAIN FACILITIES ADEQUATE TO PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT. CONTR ACTOR WILL RETAIN AND HAVE AT ITS DISPOSAL AT ALL TIMES AN ADE QUATE STAFF OF TRAINED AND QUALIFIED PERSONNEL TO PERFORM ITS OBLI GATIONS UNDER THIS AGREEMENT. IT IS ALSO SEEN THAT CONTRACTOR, ON THE BASIS OF ESTIMATED COSTS WHERE NECESSARY, WILL PREPARE SUPPO RT FEE INVOICES. FROM TIME TO TIME, ADJUSTMENTS AND ALLOWA NCES WILL BE MADE IN ORDER TO REFLECT DIFFERENCES BETWEEN ESTIMA TED AND ACTUAL AMOUNTS. IN THE LIGHT OF THESE FACTS, IT IS SEEN THAT THE INTERWOVEN INC (INDIA)IS MAINTAINING A STOCK OF ON BEHALF OF THE APPELLANT AND IS HABITUALLY EXERCISING AUTHORITY TO CARRY OUT AND ENTER INTO CONTRACT FOR AND ON BEHALF OF THE HO, OF COURSE SUBJECT TO THE APPROVAL OF THE HO. THEREFORE THE SERVICES P ERFORMED BY THE INTERWOVEN INDIA WOULD FALL UNDER THE PROVISION S OF ARTICLE 5(4) OF THE DT AA. ACCORDINGLY: APPELLANT WOULD HAV E PE WITHIN THE MEANING OF ARTICLE 5 OF THE DTAA. 10. DURING THE COURSE OF HEARING BEFORE US, IT WAS SUBMITTED BY THE LD. COUNSEL THAT BRIEF OBSERVATION S GIVEN ON FACTS BY THE LD. CIT(A) ARE EITHER BASED UPON MI S- APPRECIATION OF FACTS OR PRESUMPTIONS AND IN SOME C ASES, THESE ARE CONTRADICTORY TO THE REAL FACTS AND THUS VARIOUS SUBMISSIONS MADE BY THE ASSESSEE IN DETAIL BEFORE T HE LD.CIT(A) HAVE NOT BEEN MET BY HIM BEFORE UPHOLDING THE ACTION OF THE AO. LD. COUNSEL OF THE ASSESSEE EXPL AINED BEFORE US THE ENTIRE ROLE AND FUNCTION OF THE INDIA N BRANCH OFFICE. IT WAS SUBMITTED THAT THE INDIAN BRANCH OFF ICE WAS ENGAGED IN THE PROVISION OF SALES AND MARKETING SUP PORT SERVICES TO INTERWOVEN INC., US, THE HEAD OFFICE (H Q), BEING: 7 I.T.A. NO.56,435 & 8755/MUM/2011 (A)PROVISION OF AN ADEQUATE AND COMPETENT SALES ORGANIZATION TO MARKET, PROMOTE AND ASSIST IN THE DELIVERY OF THE HOS SOFTWARE PRODUCTS, MAINTENANCE AND PROFESSIONAL SERVICES; (B)EXTENDING THE HOS SALES AND CAMPAIGNS IN INDIA; AND (C)SUPPORT THE SOLICITATION EFFORTS OF THE HO. 11. IT WAS ALSO SUBMITTED THAT AS PART OF THE SERVICES , THE BO WAS TO ONLY SUPPORT THE SOLICITATION EFFORTS OF THE HO. THE BO WAS NOT TO HAVE ANY AUTHORITY TO CONCLUDE CONTRA CTS IN THE NAME OF THE HO. ALL ORDERS RECEIVED BY THE BO WERE FORWARDED TO HO IMMEDIATELY UPON RECEIPT BY THE BO. ALL SUCH ORDERS WERE SUBJECT TO ACCEPTANCE OR REJECTION BY THE HO FOR ANY REASON WHATSOEVER AT HOS SOLE DISCRETIO N. THE BO WAS ALSO NOT PERMITTED TO MAKE ANY REPRESENTATIO NS OR WARRANTIES WITHOUT PRIOR WRITTEN APPROVAL OF THE HO . THE BO COULD ALSO BE REQUIRED TO MAINTAIN A STOCK ONLY FOR DEMONSTRATION PURPOSES. THE HO WOULD DIRECTLY SHIP PRODUCTS TO CUSTOMERS, WITH SUPPORT FROM THE BO WHE RE REQUIRED. IT WAS REITERATED THAT ALL CONTRACTS REL ATING TO SOFTWARE LICENSES AND SERVICES WERE CONCLUDED BY TH E HO DIRECTLY WITH THE CUSTOMERS AND NONE OF THE SALES W ERE ROUTED / CONCLUDED THROUGH / BY THE BO. THE CONSIDE RATION FOR THE SOFTWARE AND SERVICES WERE RECEIVED OUTSIDE INDIA AND NONE OF THOSE RECEIPTS WERE REFLECTED IN THE BA NK ACCOUNT OF THE BO. 12. FURTHER, DURING THE FY 2005-06 RELEVANT TO THE A.Y . 2006- 07, THE BO HAD THREE EMPLOYEES. WITH A VIEW TO DEMO NSTRATE THE LIMITED ACTIVITY PROFILE OF THE BO, APPOINTMENT LETTERS 8 I.T.A. NO.56,435 & 8755/MUM/2011 ISSUED TO THE EMPLOYEES OF THE BO WERE ALSO FILED B Y LD COUNSEL BEFORE US. THE BO DERIVED COST-PLUS 10% REMUNERATION FOR THE MARKETING SUPPORT SERVICES. TH E ARMS LENGTH NATURE OF THE SAID REMUNERATION WAS ESTABLIS HED THROUGH A TRANSFER PRICING BENCHMARKING STUDY UNDER TAKEN BY THE BO. 13. THE LD. COUNSEL HEAVILY RELIED UPON THE RECENT JUDGMENT OF THE MUMBAI BENCH OF THE TRIBUNAL IN THE CASE OF VARIANT INDIA PVT. LTD VS ADIT (33 TAXMAN.COM 249 D ATED 27- 02-2013) WHEREIN VARIOUS YARDSTICKS WERE PROPOSED F OR DECIDING THE ISSUE AS TO UNDER WHAT CIRCUMSTANCES A BRANCH OFFICE WOULD CONSTITUTE A PE IN INDIA OF A FOREIGN ENTERPRISE. IN THE SAID DECISION, THE FACTS WERE THAT VIPL WAS A COMPANY INCORPORATED IN THE US AND IT HAD A BRANCH OFFICE ( CALLED AS VIPL-BO) IN INDIA. VIPL-BO WAS ENGAGED AS INDENTIN G AGENT OF FOREIGN PRODUCTS. FOLLOWING FEATURES WERE NOTED BY THE BENCH IN THE SAID CASE:- I. VIPL BO IS NOT A PARTY TO ANY LEGAL CONTRACT WITH THE CUSTOMER; II. VIPL BO DOES NOT TAKE TITLE OR OWN OR HAVE RISK OF LOSS TO THE PRODUCT, AT ANY POINT OF TIME; III. VIPL BO DOES NOT INVOICE THE CUSTOMER; IV. VIPL BO DOES NOT RECEIVE FUNDS FROM CUSTOMERS (THE PAYMENTS ARE BEING MADE BY THE INDIAN CUSTOMERS DIRECTLY TO VARIAN GROUP OF COMPANIES); V. VIPL BO DOES NOT REMIT FUNDS TO THE VARIAN GROUP OF COMPANIES ON BEHALF OF THE CUSTOMERS; VI. THE TITLE OF GOODS PASSES DIRECTLY FROM THE VARIAN GROUP OF COMPANIES TO THE CUSTOMER; VII. ALL OTHER FUNCTIONS LIKE UNLOADING OF SHIPMENT , 9 I.T.A. NO.56,435 & 8755/MUM/2011 WAREHOUSING, OPENING A LETTER OF CREDIT (LC), BANK GUARANTEE, ETC. ARE EXECUTED DIRECTLY BY THE IMPORTER /CUSTOMER. 14. AFTER ANALYZING THE AFORESAID FEATURES OF THE ACTI VITIES AND FUNCTIONING OF BRANCH OFFICE OF VIPL IT WAS HEL D BY THE BENCH THAT THE AFORESAID ACTIVITY PROFILE SHALL NOT CONSTITUTE THE INDIAN BRANCH OFFICE AS DEPENDENT AGENT PE IN I NDIA. IT WAS ALSO OBSERVED THAT THE ORDERS RELATING TO INDIA N SALE WERE ONLY INTRODUCED AND CO-ORDINATED BY THE BRANCH OFFICE AND WERE NOT SECURED BY IT, AND THESE ORDERS WERE N OT BINDING ON THE PRINCIPAL COMPANIES, ONLY THESE WERE ACCEPTED BY THEM. THE BRANCH OFFICE HAD NO AUTHORI TY TO ACCEPT ORDERS ON BEHALF OF ANY OF THE FOREIGN GROUP COMPANIES. DURING THE COURSE OF HEARING, IT WAS ST RONGLY CONTENDED BY THE LD. COUNSEL THAT THE FACTS INVOLVE D IN THE CASE BEFORE US ARE IDENTICAL. WITH A VIEW TO DRAW PARITY BETWEEN THE FACTS OF THE SAID CASE AND THE FACTS OF THE CASE BEFORE US, THE FOLLOWING FACTUAL ANALYSIS WAS MADE BEFORE US BY THE LD. COUNSEL:- 15. IT WAS SUBMITTED THAT THE INDIAN BRANCH OFFICE OF T HE ASSESSEE COMPANY WAS ENGAGED IN MARKETING, PROMOTIN G AND ASSISTING AND DELIVERY OF PRODUCTS OF THE ASSESSEE COMPANY IN INDIA AND EXTENDING ITS SALES AND MARKETING PROGRAM MES AND COMPONENTS IN INDIA. FOLLOWING FEATURES IN THE ACT IVITY PROFILE OF THE ASSESSEE COMPANY AND ITS BRANCH OFFI CE WERE BROUGHT TO OUR NOTICE:- I. BO IS NOT A PARTY TO ANY LEGAL CONTRACT WITH TH E CUSTOMER; THE HEAD OFFICER ENTERS INTO SUCH 10 I.T.A. NO.56,435 & 8755/MUM/2011 CONTRACTS; II. BO DOES NOT TAKE TITLE OR OWN OR HAVE RISK OF LOSS AS TO THE SOFTWARE PRODUCTS, AT ANY POINT OF TIME; III. HO, AND NOT BO, INVOICES THE CUSTOMER; IV. BO DOES NOT RECEIVE FUNDS FROM CUSTOMERS (THE PAYMENTS ARE BEING MADE BY THE INDIAN CUSTOMERS DIRECTLY TO THE BANK ACCOUNT OF INTERWOVEN, US); V. BO DOES NOT REMIT FUNDS TO THE HO ON BEHALF OF THE CUSTOMERS; VI. THE RIGHT TO USE THE LICENSE IN THE SOFTWARE PASSES DIRECTLY FROM THE HO TO THE CUSTOMERS; VII. CREDIT TERMS IN RELATION TO THE ISSUE OF THE SHRINK WRAP LICENSE ARE AT THE DISCRETION OF THE HO AND THE BO IS NOT INVOLVED IN THIS FUNCTION. VIII. HO PROVIDES THE SOFTWARE LICENSE DIRECTLY TO THE CUSTOMER. 16. IN ADDITION TO THE ABOVE, THE LD. COUNSEL OF THE ASSESSEE TOOK US THROUGH FEW PAGES OF THE PAPER BOO K TO SUPPORT HIS ARGUMENTS AND ALSO RELIED UPON VARIOUS JUDGMENTS FOR SUPPORTING HIS STAND THAT INDIAN BRAN CH OFFICE DID NOT CONSTITUTE ASSESSEES PE IN INDIA. IT WAS ALSO BROUGHT TO OUR NOTICE THAT THE BRANCH SUSPENDED ITS OPERATI ONS FROM 01-01-2007. 17. IT WAS SUBMITTED THAT IN VIEW OF THE AFORESAID FACT S, THE WELL SETTLED LEGAL PRINCIPLES WERE NOT CORRECTLY AP PLIED. IT WAS SUBMITTED THAT AS PER ARTICLE 5(1) OF THE US DT AA, WHERE THE ACTIVITY TEST IS NOT SATISFIED, IRRESPECTIVE OF THE NATURE OF THE ESTABLISHMENT, A FIXED PLACE CANNOT CONSTITUTE A PE. ARTICLE 5(1) DEFINES A PE TO MEAN A FIXED PLACE OF BUSINESS 11 I.T.A. NO.56,435 & 8755/MUM/2011 THROUGH WHICH THE BUSINESS OF THE ENTERPRISE IS PAR TLY OR WHOLLY CARRIED ON. THIS POSTULATES THE REQUIREMENT OF THE FIXED PLACE SATISFYING THE 'ACTIVITY TEST'. IN THIS REGARD, RELIANCE WAS PLACED ON THE RULING OF THE BANGALORE ITAT IN THE CASE OF DY. DIT V. JEBON CORPORATION INDIA LIAI SON OFFICE (125 ITD 340) AND UPHELD BY THE KARNATAKA HIGH COUR T (HC) IN JEBON CORPORATION INDIA V. CIT (19 TAXMANN.COM 119) ; 18. FURTHER, OUR ATTENTION WAS DRAWN UPON PARAGRAPH 2 TO THE COMMENTARY ON ARTICLE 5 OF THE OECD MODEL TAX CONVENTION TO ARGUE THAT EVEN WHERE A FIXED PLACE O F BUSINESS SATISFIES THE ACTIVITY TEST, BUT IF THE AC TIVITIES OF THE BO ARE OF A PREPARATORY OR AUXILIARY CHARACTER, THE N IT WOULD NOT CONSTITUTE PE. IN THIS REGARD, RELIANCE WAS PLA CED ON THE JUDGMENT OF HONBLE DELHI HIGH COURT IN U.A.E. EXCH ANGE CENTRE LTD. V. UNION OF INDIA (313 ITR 94). SIMILAR PRINCIPLES WERE APPLIED BY THE SUPREME COURT IN THE CASE OF DI T V. MORGAN STANLEY (292 ITR 416), BY THE AUTHORITY FOR ADVANCE RULINGS IN KT CORPORATION (181 TAXMAN 94) AND BY TH E MUMBAI ITAT IN DY. DIT V. STAUBLI A.G. INDIA BRANCH OFFICE (40 SOT 14). 19. IT WAS SUBMITTED THAT THE ASSESSEE DOES NOT HAVE A PE IN INDIA UNDER THE AGENCY PE OF THE ASSESSEE IN INDIA SINCE MERE PROVISION OF MARKETING SERVICES OR MAKING FEE COLLECTION FROM CUSTOMERS AND FORWARDING WOULD NOT RESULT IN CONCLUDING CONTRACTS OR SECURING ORDERS NOR ASSISTA NCE IN SALE OF PRODUCTS IN INDIA WITHOUT ANY AUTHORITY TO NEGOT IATE TERMS 12 I.T.A. NO.56,435 & 8755/MUM/2011 OF SALES OR CONCLUDE A CONTRACT ON BEHALF OF PRINCI PAL. 20. IT WAS EMPHASIZED THAT THE BO WAS ENGAGED IN PRE-S ALES MARKETING SUPPORT SERVICES, AND THESE ACTIVITIES CA NNOT BE REGARDED AS CONCLUDING CONTRACTS OR SECURING ORDERS FOR OR ON BEHALF OF THE HO. RELIANCE WAS PLACED ON PRINCIPLES EMERGING FROM THE JUDGMENTS OF M/S EBAY INTERNATIONAL AG V. ASST. DIT (25 TAXRNANN.COM 500); LUBRIZOL CORPORATION USA V. ASST. DIT (33 TAXMANN.COM 424); AND DDIT V. DAIMLER CHRYSLER A.G. (133 TTJ 766). 21. IT WAS FURTHER SUBMITTED THAT THE LD. CIT(A) WRONGL Y INFERRED THE ACTIVITIES AS WERE MENTIONED IN THE AG REEMENT. HE SUBMITTED BEFORE US A BRIEF ANALYSIS SHOWING CONTRADICTIONS / MISTAKES AS WERE DONE IN THE CONCL USION BY THE LD.CIT(A) AS AGAINST THE FACTUAL POSITION, WHIC H ARE REPRODUCED AS UNDER:- CONCLUSION OF THE HON.CIT(A) BASED ON THE INTER- CO AGREEMENT FACTUAL POSITION THE BO IS REQUIRED TO DISTRIBUTE SOFTWARE OF THE HO AND MAINTAIN PROFESSIONAL AND TRAINING SERVICES OFFERED BY HO IN CONNECTION WITH SOFTWARE. AS PER THE AGREEMENT, THE BO IS REQUIRED TO PROVIDE AN ADEQUATE AND COMPETENT SALES ORGANISATION TO PROMOTE AND ASSIST IN DELIVERY OF HO PRODUCTS. THE PRODUCTS ARE DEFINED TO MEAN SOFTWARE DISTRIBUTED BY THE HO AND MAINTENANCE, PROFESSIONAL AND TRAINING S ERVICES OFFERED BY THE HO. THE BO DOES NOT 13 I.T.A. NO.56,435 & 8755/MUM/2011 HAVE ANY AUTHORITY TO CONCLUDE CONTRACTS. KINDLY REFER P.115 OF THE PB SUBMISSION IN THIS REGARD. THE BO WILL MAINTAIN AS REPRESENTATIVE SET OF PRODUCTS PRINCIPALLY FOR DEMONSTRATION, A STOCK OF MERCHANDISE BEL ONGING TO HO OR OTHERWISE MAKE ANY COMMITMENTS ON BEHALF OF HO. THE BO WOULD MAINTAIN A STOCK OF GOODS ONLY FOR DEMONSTRATION PURPOSES. IT WOULD NOT MAKE ANY COMMITMENTS ON BEHALF OF HO. KINDLY REFER P.115 OF THE PB SUBMISSION IN THIS REGARD. THE BO ON THE BASIS OF ESTIMATED COSTS WILL PREPARE SUPPORT FEE INVOICES; FROM TIME TO TIME ADJUSTMENTS WOULD BE MADE TO THESE AMOUNTS TO REFLECT DIFFERENCES BETWEEN ESTIMATED AND ACTUAL AMOUNTS. THE BO WOULD NOT RAISE INVOICES ON CUSTOMERS. THE BO WOULD RAISE INVO ICES FOR ITS SUPPORT FEE ON THE HO. FOR THIS, A DETAILED METHODOLOGY IS TO BE ADOPTED BY IT WHICH WOULD INCLUDE MAKING ADJUSTMENTS TO REFLECT DIFFERENCES BETWEEN ESTIMATED AND ACTUAL AMOUNTS. KINDLY REFER P.118- 119 OF THE PB SUBMISSION IN THIS REGARD. 22. PER CONTRA, THE LD. CIT-DR STRONGLY SUPPORTED THE O RDER OF CIT(A) AS WELL AS AO. BUT HE WAS NEITHER ABLE T O ACCEPT THESE ANALYSIS NOR WAS HE IN A POSITION TO POINT OU T ANYTHING WRONG IN THE FACTUAL ANALYSIS SUBMITTED BY THE LD. COUNSEL. IT WAS FAIRLY ACCEPTED BY HIM THAT LOWER AUTHORITIE S HAVE NOT ACTUALLY APPRECIATED THIS ASPECT IN DETAILED MANNER . 23. WE HAVE GONE THROUGH THE ENTIRE SPECTRUM OF THE FAC TS MADE AVAILABLE BEFORE US. IT IS NOTED BY US THAT T HERE ARE 14 I.T.A. NO.56,435 & 8755/MUM/2011 APPARENT CONTRADICTIONS IN THE FACTS NARRATED BY TH E LD. COUNSEL BEFORE US AND AS HAS BEEN NOTED BY LD. CIT( A) TO ARRIVE AT THE CONCLUSIONS DRAWN BY HIM. ON THE ONE HAND, THE LD. CIT(A) IS SAYING THAT WHILE BRANCH OFFICE W ILL MAINTAIN STOCK, BUT THE ASSESSEE STATES THAT THE BRANCH OFFI CE WAS REQUIRED TO MAINTAIN STOCK OF GOODS ONLY FOR DEMONS TRATION PURPOSES AND WAS NOT PERMITTED TO MAKE ANY COMMITME NTS ON BEHALF OF HEAD OFFICE. SIMILARLY, THERE ARE VAR IOUS OTHER CONTRADICTIONS WHICH HAVE BEEN TABULATED IN EARLIER PART OF OUR ORDER. IN ADDITION TO THAT VARIOUS FEATURES AS HAVE BEEN BROUGHT OUT BEFORE US, THE ACTIVITY PROFILE OF THE BRANCH OFFICE HAS NOT BEEN EXAMINED BY EITHER OF THE LOWER AUTHORITIES. AS HAS BEEN OBSERVED BY US IN EARLIER PART OF OUR ORDER THAT THE AO HAS NOT DONE ANY FACTUAL ANAL YSIS AT ALL AND THE LD. CIT(A) HAS DONE A BRIEF FACTUAL ANALYSI S BUT THAT WAS FULL OF MISTAKES OR LACKS CLARITY AND PRECISION . UNDER THESE CIRCUMSTANCES, IT IS DIFFICULT AT THIS STAGE TO APPLY THE CORRECT LEGAL PRINCIPLES ON THE REAL FACTS. THEREF ORE, WE FIND IT APPROPRIATE TO SEND THIS ISSUE BACK TO THE FILE OF THE AO WHO SHALL TAKE INTO ACCOUNT ALL THE FACTS AND CIRCU MSTANCES OF THE CASE AND PLEADINGS AND DOCUMENTARY EVIDENCES AS HAS BEEN MADE BEFORE US AND THAT MAY BE MADE BY THE ASS ESSEE BEFORE THE AO IN SUPPORT OF ITS CLAIM. THE AO SHAL L GIVE ADEQUATE OPPORTUNITY OF HEARING TO THE ASSESSEE FOR FURNISHING ALL DETAILED SUBMISSIONS AND REQUISITE DOCUMENTARY EVIDENCES AND THESE SHALL BE TAKEN INTO ACCOUNT BEFORE DECIDING THIS ISSUE AFRESH. THE AO SHALL AC CORDINGLY 15 I.T.A. NO.56,435 & 8755/MUM/2011 DECIDE THE ISSUE KEEPING IN VIEW THE FACTS OF THE C ASE AND APPLICABLE JUDGMENTS AS MAY BE RELIED UPON BY THE L D. COUNSEL BEFORE THE AO TO DECIDE WHETHER THE INDIAN BRANCH CONSTITUTES A PE IN INDIA OF THE ASSESSEE COMPANY I N TERMS OF ARTICLE 5 OF INDIA-US DTAA. THIS GROUND MAY BE TRE ATED AS ALLOWED FOR STATISTICAL PURPOSES. 24. GROUNDS 3 TO 5: THESE GROUNDS ARE DEPENDENT UPON THE FIRST GROUND, I.E. DETERMINATION OF PE. THE ASSESS EE SHALL BE AT ITS LIBERTY TO FURNISH SUBMISSIONS AND REQUISITE EVIDENCES DEPENDING UPON THE OUTCOME OF THE FIRST GROUND AND SHALL BE DECIDED ACCORDINGLY BY THE AO. THESE GROUNDS ARE A LSO SENT BACK TO THE FILE OF THE AO TO BE DECIDED AFTER GIVI NG ADEQUATE OPPORTUNITY OF HEARING TO THE ASSESSEE. THESE GROU NDS MAY BE TREATED AS ALLOWED FOR STATISTICAL PURPOSES. 25. IN REVENUES APPEAL IN ITA NO.435/MUM/2011, THE ONLY GROUND TAKEN BY THE REVENUE IS WITH REGARD TO THE A CTION OF THE LD.CIT(A) IN HOLDING THAT SALE OF SHRINK WRAP S OFTWARE DID NOT INVOLVE RECEIPT OF CONSIDERATION WHICH COULD BE SAID TO BE ROYALTY. THE REVENUE HAS CONTENDED THAT LD. C IT(A) HAS ERRED IN TAKING THIS DECISION AS THE INDIAN BRANCH OFFICE ACTED AS PE IN INDIA OF THE ASSESSEE COMPANY. THUS, THIS GROUND IS DEPENDENT UPON THE OUTCOME OF THE ISSUE OF DETERMIN ATION OF PE. THE ISSUE OF PE HAS BEEN RESTORED TO THE FI LE OF AO FOR DECIDING IT AFRESH. SINCE THE ISSUE IN REVENUES A PPEAL IS DEPENDENT UPON THE ISSUE OF PE WHICH HAS BEEN RESTO RED TO THE FILE OF AO, THIS GROUND IS ALSO RESTORED TO THE FILE OF THE 16 I.T.A. NO.56,435 & 8755/MUM/2011 AO. THE AO SHALL FIRST DECIDE THE ISSUE OF PE WHICH HAS A BEARING ON THE GROUND RAISED BY THE REVENUE IN ITS APPEAL AND THEN DECIDE THE ISSUES UNDER APPEAL. THE AO SH ALL ALSO TAKE INTO CONSIDERATION VARIOUS JUDGMENTS AS MAY BE RELIED UPON BY THE ASSESSEE. 26. NOW WE SHALL TAKE ASSESSEES APPEAL IN ITA NO.8755/MUM/2011 FOR A.Y. 2008-09. IT IS NOTED THAT ALL THE GROUNDS RAISED IN THIS APPEAL ARE IDENTICAL TO THE GROUNDS RAISED IN A.Y. 2006-07. SINCE THE GROUNDS FOR A.Y. 2006-07 HAVE BEEN SENT BACK TO THE FILE OF THE AO, WE FIND IT APPROPRIATE TO SEND THE GROUNDS RAISED IN THIS APPE AL ALSO TO THE FILE OF THE AO WITH SIMILAR DIRECTIONS. ALL TH E GROUNDS RAISED IN THIS APPEAL SHALL BE DECIDED BY THE AO AF TER PROVIDING ADEQUATE OPPORTUNITY OF HEARING TO THE AS SESSEE. THE GROUNDS RAISED IN THIS APPEAL, ARE THEREFORE, T REATED AS ALLOWED, FOR STATISTICAL PURPOSES. ORDER PRONOUNCED IN THE COURT ON THIS _30 TH DAY OF NOVEMBER, 2016. SD/- SD/- (AMIT SHUKLA) (ASHWANI TANEJA) JUDICIAL MEMBER ACCOUNTANT MEMBER MUMBAI, DT: 30 TH NOVEMBER, 2016 PK/- 17 I.T.A. NO.56,435 & 8755/MUM/2011 COPY TO: 1. THE APPELLANT 2. THE RESPONDENT 3. THE CIT(A) 4. THE CIT 5. THE LD. DEPARTMENTAL REPRESENTATIVE FOR THE REVENUE , G-BENCH (TRUE COPY) BY ORDER ASSTT.REGISTRAR, ITAT, MUMBAI BENCHES