IN THE INCOME TAX APPELLATE TRIBUNAL DELHI BENCH : I-1 : NEW DELHI BEFORE SHRI R.K. PANDA, ACCOUNTANT MEMBER AND SHRI KULDIP SINGH, JUDICIAL MEMBER ITA NO.6410/DEL/2016 ASSESSMENT YEARS: 2006-07 COPAL RESEARCH INDIA PVT. LTD., PLOT NO.267, PHASE-II, UDYOG VIHAR, GURGAON. PAN: AACCC1159R VS DCIT, CIRCLE-6(2), NEW DELHI. (APPELLANT) (RESPONDENT) ASSESSEE BY : SHRI K.M. GUPTA, ADVOCATE, MS SHRUTI KHIMTA, AR& MR. NEERAJ SHARMA, AR REVENUE BY : SHRI SUBHA KANT SAHU, SR. DR DATE OF HEARING : 07.10.2019 DATE OF PRONOUNCEMENT : 15.10.2019 ORDER PER R.K. PANDA, AM: THIS APPEAL FILED BY THE ASSESSEE IS DIRECTED AGAIN ST THE ORDER DATED 31 ST AUGUST, 2016 PASSED U/S 254/143(3) READ WITH SECTIO N 144C OF THE IT ACT, 1961 FOR THE ASSESSMENT YEAR 2006-07. 2. THIS IS THE SECOND ROUND OF LITIGATION BEFORE TH E TRIBUNAL. EARLIER, THE TRIBUNAL, VIDE ITA NO.3955/DEL/2010, ORDER DATED 8 TH MAY, 2015, HAD RESTORED THE ISSUE BACK TO THE FILE OF THE DRP ON THE GROUND THA T THE ASSESSEE HAS RAISED A ITA NO.6410/DEL/2016 2 NUMBER OF CONTENTIONS BEFORE THE DRP AND NONE OF TH ESE CONTENTIONS WERE CONSIDERED BY THE DRP AND THEY HAVE NOT PASSED A SP EAKING ORDER IN THIS CASE. SUBSEQUENTLY, THE DRP, VIDE ORDER DATED 28 TH JUNE, 2016, PASSED THE ORDER. THE ASSESSING OFFICER, VIDE ORDER DATED 31 ST AUGUST, 2016, REVISED THE TP ADJUSTMENT TO RS.1,28,30,310/- AS AGAINST THE ORIGINAL ADJUSTMENT OF RS.1,77,38,869/-. 3. AGGRIEVED WITH SUCH ORDER OF THE DRP/ASSESSING O FFICER/TPO, THE ASSESSEE IS IN APPEAL BEFORE THE TRIBUNAL BY RAISING THE FOL LOWING GROUNDS:- THAT ON THE FACTS AND CIRCUMSTANCES OF THE CASE, A ND IN LAW:- 1. THE LD. AO FOLLOWING THE DIRECTIONS OF THE LD. TPO/ HONBLE DRP ERRED ON FACTS AND IN LAW IN MAKING AN UPWARD ADJUS TMENT TO THE INCOME OF THE APPELLANT BY INR 1,28,30,310 HOLDING THAT THE INTER NATIONAL TRANSACTIONS OF THE APPELLANT PERTAINING TO PROVISION OF INFORMATION TE CHNOLOGY ENABLED SERVICES (ITES) DOES NOT SATISFY THE ARMS LENGTH PRINCIPL E ENVISAGED UNDER THE ACT AND IN DOING SO, HAVE GROSSLY ERRED IN: 1.1. NOT APPRECIATING THAT NONE OF THE CONDITIONS SET OU T IN SECTION 92C(3) OF THE ACT ARE SATISFIED IN THE PRESENT CASE; 1.2. IGNORING THE FUNCTIONS, RISKS AND ASSET PROFILE OF THE APPELLANT PROVIDED IN THE TRANSFER PRICING ('TP') DOCUMENTATI ON MAINTAINED BY IT IN TERMS OF SECTION 92D OF THE ACT READ WITH RULE 1 0D OF THE INCOME- TAX RULES, 1962 (THE RULES); 1.3. DISREGARDING THE ARMS LENGTH PRICE (ALP) AS DETE RMINED BY THE APPELLANT IN THE TP DOCUMENTATION MAINTAINED BY IT IN TERMS OF SECTION 92D OF THE ACT READ WITH RULE 10D OF THE RULES AND MODIFYING/ REJECTING THE FILTERS APPLIED BY THE APPELLANT; 2. THE LD. AO FOLLOWING THE DIRECTIONS OF THE LD. TPO/ HONBLE DRP ERRED ON FACTS AND IN LAW IN INCLUDING VISHAL INFOR MATION TECHNOLOGIES LTD. AS A COMPARABLE IN THE FINAL SET OF COMPARABLES WHICH HAS BEEN HELD TO BE NOT COMPARABLE TO THE APPELLANT IN ITS OWN CASE FOR AY 2009-10 BY THE HONBLE INCOME-TAX APPELLATE TRIBUNAL; 3. THE LD. AO FOLLOWING THE DIRECTIONS OF THE LD. T PO/ HONBLE DRP ERRED ON FACTS AND IN LAW IN INCLUDING CERTAIN OTHE R COMPANIES AS COMPARABLES ITA NO.6410/DEL/2016 3 WITHOUT APPRECIATING THAT THEY ARE NOT COMPARABLE T O THE APPELLANT KEEPING IN VIEW THEIR FUNCTIONAL, ASSET AND RISK PROFILE; 4. THE LD. AO FOLLOWING THE DIRECTIONS OF THE LD. T PO/ HONBLE DRP ERRED ON FACTS AND IN LAW IN IGNORING. THE CLAIM FO R WORKING CAPITAL ADJUSTMENT TO THE OPERATING PROFIT MARGINS OF THE C OMPANIES SELECTED AS COMPARABLE TO THE APPELLANT; 5. THE LD. TPO ERRED ON FACTS AND IN LAW BY CONSID ERING INCORRECT OPERATING MARGIN OF ASIT C. MEHTA FINANCIAL SERVICE S LTD. THE ABOVE GROUNDS ARE INDEPENDENT AND WITHOUT PREJU DICE TO EACH OTHER. THAT THE APPELLANT PRAYS THAT IT KINDLY MAY BE ALLO WED TO ADD, AMEND, ALTER AND DELETE THE ABOVE GROUNDS OF APPEAL BEFORE OR DU RING THE COURSE OF HEARING. 4. FACTS OF THE CASE, IN BRIEF, ARE THAT THE ASSESSEE IS A COMPANY ENGAGED IN THE BUSINESS OF PROVIDING FINANCIAL SERVICES. IT FILED ITS RETURN OF INCOME ON 30.11.2006 DECLARING TOTAL INCOME OF RS.2,83,768/-. SINCE THE ASSESSEE HAD ENTERED INTO INTERNATIONAL TRANSACTION FOR AN AGGREGATE VALUE OF RS.12,02,77,639/-, THE ASSESSING OFFICER REFERRED THE MATTER TO THE TPO FOR DETERMIN ATION OF THE ARMS LENGTH PRICE OF THE INTERNATIONAL TRANSACTION ENTERED INTO BY TH E ASSESSEE. THE TPO, DURING THE COURSE OF TP ASSESSMENT PROCEEDINGS OBSERVED THAT T HE ASSESSEE HAS UNDERTAKEN THE FOLLOWING INTERNATIONAL TRANSACTION:- S.NO. DESCRIPTION OF TRANSACTION METHOD VALUE (IN R S.) 1. IT ENABLED BACK OFFICE SERVICES TNMM 120,277,639 5. THE ASSESSEE SELECTED THE PLI BASED ON THE OPERATIN G COST FOR DETERMINING THE ARMS LENGTH RESULT. THE PLI USED IS THE NET O PERATING PROFIT BASED ON COST WHICH IS THE RATIO OF NET OPERATING PROFIT TO TOTAL EXPENSES. THE ASSESSEE SELECTED ITA NO.6410/DEL/2016 4 14 COMPARABLES AND THE MEAN MARGIN OF THE COMPARABL ES WAS 11.72%. SINCE THE MARGIN OF THE ASSESSEE WAS 12.20%, IT WAS EXPLAINED THAT THE TRANSACTION OF THE ASSESSEE WITH ITS AE IS AT ARMS LENGTH FROM THE PE RSPECTIVE OF THE INDIAN TRANSFER PRICING REGULATIONS. 6. HOWEVER, THE TPO REJECTED THE ECONOMIC ANALYSIS SUB MITTED BY THE ASSESSEE AND UNDERTOOK A FRESH SEARCH AND PROPOSED A TP ADJU STMENT OF RS.1,74,55,101/- ON ACCOUNT OF THE PROVISION OF ITES. THE ASSESSEE APP ROACHED THE DRP. THE DRP DIRECTED THE CORRECTION OF MARGINS OF CERTAIN COMPA RABLES, HOWEVER, NO RELIEF WAS GRANTED ON THE EXCLUSION/INCLUSION OF THE COMPARABL ES. WHEN THE ASSESSEE FILED AN APPEAL BEFORE THE TRIBUNAL, THE TRIBUNAL, VIDE ITA NO.3955/DEL/2010, ORDER DATED 8 TH MAY, 2015, RESTORED THE ISSUE TO THE FILE OF DRP F OR PASSING A SPEAKING ORDER AND TO DEAL WITH ALL THE OBJECTIONS RAISED BEFORE I T BY THE ASSESSEE. THE DRP, IN THE SET ASIDE PROCEEDINGS, DIRECTED THE CORRECTIONS OF MARGIN FOR CERTAIN COMPARABLES, BUT, DID NOT ACCEPT THE CONTENTION OF THE ASSESSEE IN RESPECT OF INCLUSION/EXCLUSION OF COMPARABLES. THE FINAL SET OF COMPARABLE COMPAN IES POST DRP DIRECTIONS ARE AS UNDER:- S.NO. NAME OF THE COMPANY OP/TC 1. ALLSEC TECHNOLOGIES LIMITED 28.84% 2. CITY ONLINE SERVICES LIMITED 0.1% 3. SPANCO TELESYSTEMS AND SOLUTIONS LIMITED (BPO SEGMENT) 20.80% 4. MAPLE ESOLUTIONS LIMITED 31.46% 5. TRITON CORP LIMITED 16.98% 6. VISHAL INFORMATION TECHNOLOGIES LIMITED 48.03% 7. WISEC GLOBAL LIMITED (11.45)% 8. ADITYA BIRLA MINACS WORLDWIDE LTD. (TRANSWORKS INFORMATION SERVICES LIMITED) 19.56% ITA NO.6410/DEL/2016 5 9. ASIT C MEHTA FINANCIAL SERVICES LTD. (SEGMENTAL) (NUCLEUS NETSOFT AND GIS INDIA LTD.) 60% MEAN 23.76% 7. THE ASSESSING OFFICER ACCORDINGLY PASSED THE FINAL ASSESSMENT ORDER MAKING AN UPWARD ADJUSTMENT OF RS.1,28,30,310/-. AGGRIEVED WITH SUCH ORDER OF THE A.O./TPO/DRP THE ASSESSEE IS IN APPEAL BEFORE THE T RIBUNAL. 8. THE LD. COUNSEL, REFERRING TO THE FINAL SET OF COMP ARABLE COMPANIES SELECTED BY THE DRP, SUBMITTED THAT HE IS CHALLENGING THE IN CLUSION OF ONLY THE FOLLOWING COMPARABLES:- S.NO. NAME OF THE COMPANY OP/TC 1. VISHAL INFORMATION TECHNOLOGIES LIMITED 48.03% 2. MAPLE ESOLUTIONS LIMITED 31.46% 3. TRITON CORP LIMITED 16.98% 4. ASIT C MEHTA FINANCIAL SERVICES LTD. (SEGMENTAL) (NUCLEUS NETSOFT AND GIS INDIA LTD.) 60% 9. SO FAR AS THE INCLUSION OF VISHAL INFORMATION TECHN OLOGIES LIMITED IS CONCERNED, THE LD. COUNSEL FOR THE ASSESSEE SUBMITT ED THAT VISHAL INFORMATION TECHNOLOGIES LIMITED IS FUNCTIONALLY DISSIMILAR SIN CE IT PROVIDES AGENCY SERVICES BY WAY OF OUTSOURCING SERVICES TO THIRD PARTY VENDO RS AND ACTING AS AN INTERMEDIARY BETWEEN THE FINAL CUSTOMER AND THE VENDOR. IT HAS A DISTINCT BUSINESS MODEL WHICH IS COMPLETELY DIFFERENT FROM THAT OF THE ASSESSEE. VISHAL INFORMATION TECHNOLOGIES LIMITED OUTSOURCES A SUBSTANTIAL PORTION OF ITS WOR K AND ITS EMPLOYEE COST IS 1.25% WHEREAS IN THE CASE OF THE ASSESSEE, THE EMPLOYEE C OST IS 46.95% APPROXIMATELY OF THE OPERATING COST. REFERRING TO THE DECISION OF T HE HON'BLE DELHI HIGH COURT IN THE CASE OF RAMPGREEN SOLUTIONS VS. CIT, REPORTED IN 60 TAXMAN. COM 355 , HE ITA NO.6410/DEL/2016 6 SUBMITTED THAT THE HON'BLE HIGH COURT IN THE SAID D ECISION HAS HELD THAT VISHAL INFORMATION TECHNOLOGIES LIMITED COULD NOT BE CONSI DERED AS A COMPARABLE SINCE ITS BUSINESS MODEL WAS COMPLETELY DIFFERENT. REFER RING TO THE DECISION OF THE TRIBUNAL IN ASSESSEES OWN CASE IN ITA NO.1713/DEL/ 2014, ORDER DATED 08.05.2015, FOR ASSESSMENT YEAR 2009-10, HE SUBMITTED THAT THE TRIBUNAL HAS DIRECTED THE EXCLUSION OF VISHAL INFORMATION TECHNOLOGIES LIMITE D ON THE GROUND THAT IT HAS A DIFFERENT BUSINESS MODEL WHICH RENDERED IT INCOMPAR ABLE WITH THE ASSESSEE. REFERRING TO THE DECISION OF THE HON'BLE HIGH COURT IN ASSESSEES OWN CASE, VIDE ITA NO.894/2015, ORDER DATED 23.11.2015, HE SUBMITT ED THAT THE ORDER OF THE TRIBUNAL HAS BEEN UPHELD BY THE HON'BLE HIGH COURT AND THE APPEAL FILED BY THE REVENUE HAS BEEN DISMISSED. RELYING ON VARIOUS OTH ER DECISIONS AS PER THE SYNOPSIS FILED, HE SUBMITTED THAT VISHAL INFORMATIO N TECHNOLOGIES LIMITED CANNOT BE COMPARED WITH THAT OF THE ASSESSEE AND, HENCE, S HOULD BE EXCLUDED FROM THE LIST OF COMPARABLES. 9.1. SO FAR AS ASIT. C. MEHTA FINANCIAL SERVICES LTD. (S EG.) IS CONCERNED, HE SUBMITTED THAT THIS COMPANY IS ALSO FUNCTIONALLY DI SSIMILAR SINCE A PERUSAL OF THE ANNUAL REPORT INDICATES THAT THE INCOME FROM OPERAT ION IS DERIVED FROM PORTFOLIO MANAGEMENT FEES, IT ENABLED SERVICES AND SOFTWARE D EVELOPMENT. FURTHER, NO SEGMENTAL DETAILS ARE AVAILABLE ALTHOUGH THE COMPAR ABLE IS ENGAGED IN BOTH IT AND IT ENABLED SERVICES. HE SUBMITTED THAT ASIT C. MEH TA FINANCIAL SERVICES LTD. (SEG) HAS A DISTINCT BUSINESS MODEL AND THE TOTAL E MPLOYEE COST TO REVENUE FROM OPERATIONS IS 23.35% WHEREAS IN THE CASE OF THE ASS ESSEE THIS PERCENTAGE IS 46.74%. ITA NO.6410/DEL/2016 7 THIS LOWER RATIO OF EMPLOYEE COST TO TURNOVER IS UN USUAL IN BPO BUSINESS. FURTHER AMALGAMATION OF NUCLEUS NETSOFT & GIC (INDIA) LTD. AND ASIT C. MEHTA FINANCIAL SERVICES LTD. WAS CONCLUDED IN THE ASSESSMENT YEAR 2006-07. REFERRING TO THE DECISION OF THE HYDERABAD BENCH OF THE TRIBUNAL IN HSBC ELECTRONIC DATA PROCESSING INDIA LTD. VS. ADDL. CIT, 38 TAXMAN.COM 141, COPY OF WHICH IS PLACED AT PAGES 64-78 OF THE PAPER BOOK, HE SUBMITTED THAT THIS COMPANY WAS EXCLUDED FROM THE LIST OF COMPARABLES FOR FAILING THE EMPLOY EE COST FILTER AND AMALGAMATION DURING THE YEAR WHICH HAS CHANGED THE BUSINESS MODE L OF THE COMPANY. IT WAS OBSERVED THAT AS AGAINST 0.24 CRORES OF EMPLOYEE CO ST IN F.Y. 2004-05, THE EMPLOYEE COST INCREASED TO 1.33 CRORES IN F.Y. 2005 -06. FURTHER, THE DATA PROCESSING CHARGES INCREASED FROM RS.NIL TO RS.1.04 CRORES DURING THE SAME PERIOD WHICH PROVES A CHANGE IN THE BUSINESS MODEL AND ALS O OUTSOURCING OF WORK. REFERRING TO THE DECISION OF THE HON'BLE DELHI HIGH COURT IN THE CASE OF PCIT VS. AMERIPRISE INDIA PVT. LTD, VIDE ITA NO.461/2016, HE SUBMITTED THAT THE HON'BLE HIGH COURT UPHELD THE DECISION OF THE ITAT EXCLUDIN G CERTAIN COMPARABLES DUE TO EXTRAORDINARY EVENTS WHICH DISTURBED THE PROFITABIL ITY THEREBY INCREASING THE MARGIN OF COMPARABLES. RELYING ON VARIOUS OTHER DE CISIONS AS PER SYNOPSIS AND CASE LAW COMPILATION, HE SUBMITTED THAT THIS COMPAN Y SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLES. 10. SO FAR AS MAPLE ESOLUTIONS LIMITED IS CONCERNED, TH E LD. COUNSEL FOR THE ASSESSEE SUBMITTED THAT THIS COMPANY SHOULD BE EXCL UDED FROM THE LIST OF ITA NO.6410/DEL/2016 8 COMPARABLES SINCE IT IS A TAINTED COMPANY AS THE PR OMOTERS WERE INVOLVED IN FRAUD AND, THEREFORE, THE FINANCIAL DATA IS NOT RELIABLE. FURTHER, THE STATEMENT OF INCOME OF THE COMPARABLE INCLUDES CHANGE IN INVENTORIES AN D PURCHASES, THE DETAILS OF WHICH ARE NOT GIVEN. THE COMPARABLE COMPANY BEING A SERVICE PROVIDER, IT IS IMPORTANT TO UNDERSTAND THE NATURE OF THESE PURCHAS ES/INVENTORIES IN ORDER TO DETERMINE ITS COMPARABILITY WITH THE ASSESSEE AS IT IS UNUSUAL FOR BACK OFFICE SERVICE PROVIDERS TO HOLD INVENTORY. FURTHER THIS C OMPARABLE HAS SEEN A WIDE RANGE OF FLUCTUATIONS IN ITS MARGINS. REFERRING TO THE DE CISION OF THE MUMBAI BENCH IN THE CASE OF M/S DEUTSCHE NETWORKING SERVICES PVT. LTD. VS. DCIT , IN ITA NO.8972/MUM/2010, ORDER DATED 14 TH SEPTEMBER, 2018 , HE SUBMITTED THAT THIS COMPANY WAS EXCLUDED FROM THE LIST OF COMPARABLES O N THE GROUND THAT THE FINANCIALS OF THE COMPANY FOR THE ASSESSMENT YEAR 2 006-07 AND 2007-08 WERE NOT RELIABLE AS NO SEPARATE SEGMENTAL APPEARED IN THE A UDITED FINANCIALS OF THE ENTITY. FURTHER, THE RELIABILITY OF THE FINANCIALS WAS ALSO DOUBTED ON ACCOUNT OF FRAUDULENT ACTIVITIES COMMITTED WITHIN THE COMPANY. REFERRING TO THE DECISION OF THE TRIBUNAL IN THE CASE OF ITO VS. CRM SERVICES INDIA PVT. LTD., VIDE ITA NO.4 068/DEL/2009 AND 4796/DEL/2010, ORDER DATED 30 TH JUNE, 2011 , HE SUBMITTED THAT THE TRIBUNAL IN THE SAID DECISION HAS HELD THAT THE BUSINESS REPUTA TION OF RASTOGI GROUP OWNING MAPLE ESOLUTIONS LIMITED AND TRITON CORP LIMITED I S UNDER SERIOUS INDICTMENT AND, THEREFORE, THESE COMPANIES CANNOT BE TAKEN AS COMPARABLES. REFERRING TO VARIOUS OTHER DECISIONS PLACED IN THE CASE LAW COMP ILATION AND THE SYNOPSIS, HE ITA NO.6410/DEL/2016 9 SUBMITTED THAT THE MAPLE ESOLUTIONS LIMITED ALSO CA NNOT BE CONSIDERED AS A COMPARABLE. 11. SO FAR AS TRITON CORP LIMITED IS CONCERNED, HE SUBM ITTED THAT THIS COMPANY ALSO SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLE S ON THE GROUND OF AMALGAMATION WITH THREE COMPANIES DURING THE YEAR. FURTHER, THE COMPANY IS IN BIFR AND IS DECLARED A SICK COMPANY AND NOW BEING D ISCHARGED. FURTHER, THIS COMPANY IS FUNCTIONALLY DISSIMILAR SINCE IT IS ENGA GED IN IT PERIPHERALS. FURTHER, THE COMPARABLE IS ENGAGED IN BOTH IT AND IT ENABLED SERVICES, BUT, NO SEGMENTAL INFORMATION IS AVAILABLE. HE SUBMITTED THAT THE ST ATEMENT OF INCOME OF THE COMPARABLE INCLUDES CHANGE IN INVENTORIES AND PURCH ASES THE DETAILS OF WHICH ARE NOT GIVEN. REFERRING TO THE ORDER OF THE TPO IN AS SESSEES OWN CASE FOR ASSESSMENT YEAR 2008-09, HE SUBMITTED THAT THE TPO HIMSELF HAS REJECTED THIS COMPARABLE ON THE GROUND THAT IT IS FUNCTIONALLY INCOMPARABLE. R EFERRING TO THE DECISION OF THE COORDINATE BENCH IN THE CASE OF CRM SERVICES INDIA PVT. LTD. (SUPRA), HE SUBMITTED THAT THIS COMPANY WAS EXCLUDED FROM THE L IST OF COMPARABLES ON THE GROUND THAT THE BUSINESS REPUTATION OF RASTOGI OWNI NG MAPLE ESOLUTIONS LIMITED AND TRITON CORP LIMITED IS UNDER SERIOUS INDICTMEN T AND THESE COMPARABLES CANNOT BE TAKEN AS COMPARABLE. HE SUBMITTED THAT SIMILAR VIEW HAS BEEN TAKEN BY THE PANAJI BENCH IN THE CASE OF PENTAIR WATER INDIA PVT . LTD. VS. ADDL.CIT AND VICE VERSA FOR ASSESSMENT YEAR 2006-07, VIDE ITA NO.02/P NJ/2013 AND ITA ITA NO.6410/DEL/2016 10 NO.05/PNJ/2013, ORDER DATED 17 TH APRIL, 2014. HE ACCORDINGLY SUBMITTED THAT THE ABOVE COMPARABLES SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLES. 11.1 THE LD. COUNSEL FOR THE ASSESSEE FURTHER SUBMITTED THAT ALTHOUGH WORKING CAPITAL ADJUSTMENT HAS BEEN GRANTED TO THE ASSESSEE IN ITS OWN CASE FOR ASSESSMENT YEAR 2007-08 AND 2008-09 BY THE TPO HIMSELF AND THE DRP IN ASSESSMENT YEAR 2011-12 AND SINCE THERE HAS BEEN NO CHANGE IN THE B USINESS MODEL OF THE ASSESSEE, THEREFORE, WORKING CAPITAL ADJUSTMENT SHOULD BE GIV EN TO THE ASSESSEE FOR THIS YEAR ALSO. HE ACCORDINGLY SUBMITTED THAT THE GROUNDS RA ISED BY THE ASSESSEE SHOULD BE ALLOWED. 12. THE LD. DR, ON THE OTHER HAND, HEAVILY RELIED ON TH E ORDER OF THE TPO/DRP. HE SUBMITTED THAT THE DRP HAS THOROUGHLY DISCUSSED THE ISSUES RAISED BY THE ASSESSEE AND HAS RIGHTLY DIRECTED FOR INCLUSION OF THE FOUR COMPARABLES. THEREFORE, THESE FOUR COMPARABLES SHOULD NOT BE EXCLUDED FROM THE LIST OF COMPARABLES. SO FAR AS WORKING CAPITAL ADJUSTMENT IS CONCERNED, THE LD. DR SUBMITTED THAT THE ASSESSEE HAS TO SUBSTANTIATE WITH EVIDENCE TO THE S ATISFACTION OF THE TPO/A.O./DRP FOR WORKING CAPITAL ADJUSTMENT WHICH THE ASSESSEE H AS FAILED TO DO. HE ACCORDINGLY SUBMITTED THAT THE ORDER OF THE A.O./TPO/DRP SHOULD BE UPHELD. 13. WE HAVE CONSIDERED THE RIVAL ARGUMENTS MADE BY BOTH THE SIDES, PERUSED THE ORDERS OF THE A.O./TPO/DRP AND THE PAPER BOOK FILED ON BEHALF OF THE ASSESSEE. WE HAVE ALSO CONSIDERED THE VARIOUS DECISIONS CITED BEFORE US. WE FIND THE ASSESSEE, IN THE INSTANT CASE, IS ENGAGED IN THE PR OVISION OF INFORMATION TECHNOLOGY ITA NO.6410/DEL/2016 11 (IT) ENABLED BACK OFFICE SUPPORT SERVICE IN THE NAT URE OF CUSTOMIZED PROPRIETARY RESEARCH AND ANALYTIC SUPPORT TO COPAL GROUP. THE ASSESSEE IN THE YEAR UNDER CONSIDERATION HAS ENTERED INTO INTERNATIONAL TRANSA CTION TO THE TUNE OF RS.12,02,77,693/- ON ACCOUNT OF PROVISION OF INFORM ATION TECHNOLOGY ENABLED SERVICES. WE FIND THE TPO, REJECTING THE ECONOMIC ANALYSIS SUBMITTED BY THE ASSESSEE UNDERTOOK A FRESH SEARCH AND CONSIDERED NI NE COMPARABLES WITH OP/TC OF 23.76% AND MADE AN UPWARD ADJUSTMENT OF RS.1,28,30, 310/-. IT IS THE SUBMISSION OF THE LD. COUNSEL FOR THE ASSESSEE THAT OUT OF NIN E COMPARABLES SO SELECTED BY THE DR/TPO/A.O., FOUR COMPARABLES, NAMELY, VISHAL INFOR MATION TECHNOLOGIES LIMITED, MAPLE ESOLUTIONS LIMITED, TRITON CORP LIMI TED AND ASIT C MEHTA FINANCIAL SERVICES LTD. (SEGMENTAL) (NUCLEUS NETSOF T AND GIS INDIA LTD.) SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLES. 14. SO FAR AS VISHAL INFORMATION TECHNOLOGIES LIMITED I S CONCERNED, WE FIND THIS COMPANY (EARLIER KNOWN AS CORAL HUB LTD.) WAS EXCLUDED BY THE TRIBUNAL IN ASSESSEES OWN CASE FOR ASSESSMENT YEAR 2009-10. W HEN THE REVENUE CHALLENGED THE ORDER OF THE TRIBUNAL, THE HON'BLE HIGH COURT, VIDE ITA NO.894/2015, ORDER DATED 23 RD NOVEMBER, 2015, DISMISSED THE APPEAL FILED BY THE REVENUE ON THE GROUND THAT DETAILED REASONS HAVE BEEN GIVEN BY THE ITAT FOR COMING TO THE CONCLUSION REGARDING EXCLUSION OF THIS ENTITY AND, THEREFORE, NO SUBSTANTIAL QUESTION OF LAW ARISES FROM THE CONCLUSION OF THE ITAT ON TH E ABOVE ISSUE. FURTHER, THE LD. COUNSEL FOR THE ASSESSEE ALSO DEMONSTRATED WITH DET AILS THAT VISHAL INFORMATION ITA NO.6410/DEL/2016 12 TECHNOLOGIES LIMITED PROVIDES AGENCY SERVICES BY WA Y OF OUTSOURCING SERVICES TO THIRD PARTY VENDOR AND ACTING AS AN INTERMEDIARY BE TWEEN FINAL CUSTOMER AND VENDOR. THIS INTERMEDIARY FUNCTIONS OF VISHAL INFO RMATION TECHNOLOGIES LIMITED CAN ONLY BE COMPARED WITH THAT OF A DISTRIBUTOR WHI CH TAKES TITLE TO SERVICE/PRODUCT FOR RESALE TO THE CUSTOMER WHEREAS THE ASSESSEE IS A PROVIDER OF BACK OFFICE SUPPORT SERVICES TO ITS AE. FURTHER, VISHAL INFORMATION TE CHNOLOGIES LIMITED ADOPTS A COMPLETELY DIFFERENT BUSINESS MODEL FROM THAT OF TH E ASSESSEE. VISHAL INFORMATION TECHNOLOGIES LIMITED OUTSOURCES A SUBSTANTIAL PART OF ITS WORK WHICH IS 74% OF THE OPERATING COST AND THE EMPLOYEE COST OF VISHAL INFO RMATION TECHNOLOGIES LIMITED IS 1.25% WHEREAS IN THE CASE OF THE ASSESSEE THE EM PLOYEE COST IS 46.95% OF THE OPERATING COST. FURTHER, VISHAL INFORMATION TECHNO LOGIES LIMITED IS INVOLVED IN PROVISION OF DIVERSIFIED HIGH END SERVICES LIKE E-P UBLISHING, DATA DIGITALIZATION AND DIGITAL LIBRARY SERVICES WHICH ARE DIFFERENT FROM T HAT OF THE BUSINESS UNDERTAKEN BY THE ASSESSEE. WE FURTHER FIND THE HON'BLE DELHI HI GH COURT IN THE CASE OF RAMPGREEN SOLUTIONS (SUPRA) HAS UPHELD THE EXCLUSION OF VISHAL INFORMATION TECHNOLOGIES LIMITED ON ACCOUNT OF ITS DISTINCT BUS INESS MODEL BY OBSERVING AS UNDER:- 20. ANY FACTOR, WHICH HAS AN INFLUENCE ON THE PLI, WOULD BE MATERIAL AND IT WOULD BE NECESSARY TO ENSURE THA T THE COMPARABLES ARE ALSO EQUALLY SUBJECTED TO THE INFLUENCE OF SUCH FACTORS AS THE TESTED PARTY. THIS WOULD, OBVIOUSLY, INCLUDE BUSINESS ENVIRONMENT; THE NATURE AND FUNCTIONS PERFORMED BY THE TESTED PARTY AND THE COMPARABLE EN TITIES; THE VALUE ADDITION IN RESPECT OF PRODUCTS AND SERVICES PROVIDED BY PAR TIES; THE BUSINESS MODEL; AND THE ASSETS AND RESOURCES EMPLOYED.. ...... ITA NO.6410/DEL/2016 13 38. IN OUR VIEW, EVEN VISHAL COULD NOT BE CONSIDERE D AS A COMPARABLE, AS ADMITTEDLY, ITS BUSINESS MODEL WAS COMPLETELY DIFFE RENT. ADMITTEDLY, VISHAL'S EXPENDITURE ON EMPLOYMENT COST DURING THE RELEVANT PERIOD WAS A SMALL FRACTION OF THE PROPORTIONATE COST INCURRED BY THE ASSESSEE, APPARENTLY, FOR THE REASON THAT MOST OF ITS WORK WAS OUTSOURCED TO OTHE R VENDORS/SERVICE PROVIDERS. THE DRP AND THE TRIBUNAL ERRED IN BRUSHI NG ASIDE THIS VITAL DIFFERENCE BY OBSERVING THAT OUTSOURCING WAS COMMON IN ITES INDUSTRY AND THE SAME WOULD NOT HAVE A BEARING ON PROFITABILITY. PLAINLY, A BUSINESS MODEL WHERE SERVICES ARE RENDERED BY EMPLOYING OWN EMPLOY EES AND USING ONE'S OWN INFRASTRUCTURE WOULD HAVE A DIFFERENT COST STRU CTURE AS COMPARED TO A BUSINESS MODEL WHERE SERVICES ARE OUTSOURCED. THERE WAS NO MATERIAL FOR THE TRIBUNAL TO CONCLUDE THAT THE OUTSOURCING OF SERVIC ES BY VISHAL WOULD HAVE NO BEARING ON THE PROFITABILITY OF THE SAID ENTITY. 15. IN VIEW OF THE ABOVE DISCUSSION AND IN VIEW OF THE DECISIONS TAKEN BY THE COORDINATE BENCHES OF THE TRIBUNAL EXCLUDING VISHAL INFORMATION TECHNOLOGIES LIMITED FROM THE LIST OF COMPARABLES ON ACCOUNT OF FUNCTIONAL DISSIMILARITIES, WE DIRECT THE A.O./TPO TO EXCLUDE VISHAL INFORMATION T ECHNOLOGIES LIMITED FROM THE LIST OF COMPARABLES. 16. SO FAR AS ASIT C MEHTA FINANCIAL SERVICES LTD. (SEG MENTAL) IS CONCERNED, WE FIND THIS COMPANY IS FUNCTIONALLY DISSIMILAR SINCE A PERUSAL OF THE ANNUAL REPORT INDICATES THAT THE INCOME FROM OPERATION IS DERIVED FROM PORTFOLIO MANAGEMENT FEES, IT ENABLED SERVICES AND SOFTWARE DEVELOPMENT. ALTHOUGH THIS COMPANY IS ENGAGED IN BOTH IT AND IT ENABLED SERVICES WE FIND NO SEGMENTAL INFORMATION IS AVAILABLE. IT ALSO ADOPTS A DIFFERENT BUSINESS MOD EL SINCE TOTAL EMPLOYEE COST TO REVENUE FROM OPERATIONS IS 23.35% WHEREAS IN THE C ASE OF THE ASSESSEE THIS IS 46.74%. WE ALSO FIND THAT AMALGAMATION OF NUCLEUS N ETSOFT AND GIS INDIA LTD. AND ASIT C MEHTA FINANCIAL SERVICES LTD. WAS CONCL UDED DURING THE ASSESSMENT ITA NO.6410/DEL/2016 14 YEAR 2006-07. WE FIND THE HON'BLE DELHI HIGH COURT IN THE CASE OF PCIT VS. AMERIPRISE INDIA PVT. LTD. (SUPRA) HAS HELD THAT A COMPANY SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLES DUE TO EXTRAORDINARY E VENTS WHICH DISTORTED THE PROFITABILITY THEREBY INCREASING THE MARGIN OF COMP ARABLE. THE HYDERABAD BENCH OF THE TRIBUNAL IN THE CASE OF HSBC ELECTRONIC DATA PROCESSING INDIA LTD. (SUPRA) WHILE EXCLUDING NUCLEUS NETSOFT AND GIS INDIA LTD., FROM THE LIST OF COMPARABLES HAS HELD THAT THIS COMPANY CANNOT BE SELECTED AS CO MPARABLE NOT ONLY ON THE REASONS OF FAILING THE EMPLOYEE COST FILTER, BUT, A LSO DUE TO AMALGAMATION DURING THE YEAR WHICH HAS CHANGED THE BUSINESS MODEL OF TH E COMPANY. IN VIEW OF THE ABOVE DISCUSSION AND IN VIEW OF THE VARIOUS DECISIO NS PLACED ON THE PAPER BOOK EXCLUDING ASIT C MEHTA FINANCIAL SERVICES LTD. (SEG MENTAL) FROM THE LIST OF COMPARABLES, WE DIRECT THE TPO/A.O./DRP TO EXCLUDE THIS COMPANY FROM THE LIST OF COMPARABLES. 17. SO FAR AS MAPLE ESOLUTIONS LIMITED IS CONCERNED, WE ARE OF THE CONSIDERED OPINION THAT THIS COMPANY ALSO SHOULD BE EXCLUDED F ROM THE LIST OF COMPARABLES ON ACCOUNT OF FUNCTIONAL DISSIMILARITIES. THE STATEME NT OF INCOME OF THE COMPARABLE INCLUDES CHANGE IN INVENTORIES AND PURCHASES, THE D ETAILS OF WHICH ARE NOT GIVEN. FURTHER, THE COMPARABLE HAS SEEN A WIDE RANGE OF FL UCTUATIONS IN ITS MARGIN AND ITS FINANCIAL DATA IS NOT RELIABLE SINCE THE PROMOTERS WERE INVOLVED IN FRAUD. WE FIND THE COORDINATE BENCH OF THE TRIBUNAL IN THE CASE OF CRM SERVICES INDIA (P) LTD. (SUPRA) HAS HELD THAT THE BUSINESS REPUTATION OF RA STOGI GROUP OWNING MAPLE ITA NO.6410/DEL/2016 15 ESOLUTIONS LTD. AND TRITON CORP LIMITED IS UNDER SE RIOUS INDICTMENT AND THESE COMPANIES CANNOT BE TAKEN AS COMPARABLES. THE MUMB AI BENCH OF THE TRIBUNAL IN THE CASE OF M/S DEUTSCHE NETWORKING SERVICES PVT. LTD. (SUPRA ) HAS HELD THAT THE FINANCIALS OF THE COMPANY FOR ASSESSMENT YEARS 2006 -07 AND 2007-08 ARE NOT RELIABLE AS NO SEPARATE SEGMENTAL APPEARED IN THE A UDITED FINANCIALS OF THE ENTITY MAPLE ESOLUTIONS. FURTHER, THE RELIABILITY OF THE FINANCIALS ARE DOUBTED ON ACCOUNT OF FRAUDULENT ACTIVITIES COMMITTED. IN VIEW OF THE ABOVE DISCUSSION AND IN VIEW OF THE DECISION OF THE COORDINATE BENCH OF THE TRIBUNA L EXCLUDING MAPLE ESOLUTIONS LIMITED FROM THE LIST OF COMPARABLES ON ACCOUNT OF FRAUDULENT ACTIVITIES COMMITTED BY THE PROMOTERS AND NON-AVAILABILITY OF SEGMENTAL DATA, WE DIRECT THE TPO/A.O./DRP TO EXCLUDE THIS COMPANY FROM THE LIST OF COMPARABLES. 18. SO FAR AS TRITON CORP LIMITED IS CONCERNED, THIS CO MPANY, IN OUR OPINION, ALSO SHOULD BE EXCLUDED FROM THE LIST OF COMPARABLE S ON ACCOUNT OF FUNCTIONAL DISSIMILARITIES, NON-AVAILABILITY OF SEGMENTAL DATA , UNCLEAR FINANCIALS AND EXTRAORDINARY EVENT THAT HAS TAKEN PLACE DURING THE YEAR. WE FIND THIS COMPANY IS ENGAGED IN THE SALE OF IT PERIPHERALS. ALTHOUGH TH IS COMPARABLE IS ENGAGED IN BOTH IT AND IT ENABLED SERVICES, HOWEVER, NO SEGMENTAL D ATA IS AVAILABLE. AS MENTIONED EARLIER, THE PROMOTERS OF THE COMPANY ARE INVOLVED IN FRAUDULENT ACTIVITIES AND, THEREFORE, THE FINANCIALS ARE NOT R ELIABLE. FURTHER, THE STATEMENT OF INCOME OF THE COMPARABLE INCLUDES CHANGE IN INVENTO RIES AND PURCHASES THE DETAILS OF WHICH ARE NOT GIVEN. WE ALSO FIND THIS COMPANY WAS EXCLUDED BY THE TPO ITA NO.6410/DEL/2016 16 HIMSELF IN ASSESSEES OWN CASE FOR ASSESSMENT YEAR 2008-09. IN VIEW OF THE ABOVE DISCUSSION AND IN VIEW OF THE VARIOUS DECISIONS PLA CED IN THE PAPER BOOK (CASE LAW COMPILATION) EXCLUDING THIS COMPANY FROM THE LIST O F COMPARABLES, WE DIRECT THE A.O/TPO/DRP TO EXCLUDE THIS COMPANY FROM THE LIST O F COMPARABLES. 19. SO FAR AS THE DENIAL OF WORKING CAPITAL ADJUSTMENT TO THE ASSESSEE IS CONCERNED, WE FIND THE TPO HIMSELF HAS ALLOWED WORK ING CAPITAL ADJUSTMENT FOR ASSESSMENT YEAR 2007-08 AND 2008-09 AND THE DRP IN ASSESSMENT YEAR 2011-12. SINCE THERE HAS BEEN NO CHANGE IN THE BUSINESS MODE L OF THE ASSESSEE, THEREFORE, WE FIND NO REASON FOR NOT GRANTING THE WORKING CAPITAL ADJUSTMENT TO THE ASSESSEE. HOWEVER, IT NEEDS VERIFICATION AT THE LEVEL OF A.O. /TPO. WE, THEREFORE, RESTORE THIS ISSUE TO THE FILE OF TPO WITH A DIRECTION TO GRANT WORKING CAPITAL ADJUSTMENT TO THE ASSESSEE AFTER VERIFICATION OF THE NECESSARY DETAIL S. THE A.O./TPO SHALL ACCORDINGLY COMPUTE THE FINAL ADJUSTMENT TO THE ARM S LENGTH PRICE OF THE INTERNATIONAL TRANSACTION UNDERTAKEN BY THE ASSESSE E. THE GROUNDS RAISED BY THE ASSESSEE ARE ACCORDINGLY ALLOWED. 20. IN THE RESULT, THE APPEAL FILED BY THE AS SESSEE IS ALLOWED. THE DECISION WAS PRONOUNCED IN THE OPEN COURT ON 1 5.10.2019. SD/- SD/- (KULDIP SINGH) (R.K. PANDA) JUDICIAL MEMBER ACCO UNTANT MEMBER DATED: 15 TH OCTOBER, 2019 DK ITA NO.6410/DEL/2016 17 COPY FORWARDED TO : 1. APPELLANT 2. RESPONDENT 3. CIT 4. CIT(A) 5. DR ASSTT. REGISTRAR, ITAT, NEW DELHI