Intewwoven Software India Private LImited , Bangalore V. Assistant Commissioner of Income Tax Circle-3(1)(1), Bangalore

ITA 672/BANG/2017

• Counselvise Citation: [2020] 110 COUNSELVISE.COM (IT) 7101 (ITAT-BANGALORE)
• Duration Of Justice: 3 year(s) 5 month(s) 15 day(s)
• Appeal Type: Income Tax Appeal
• Pronouncement Date: 08-09-2020
• Appeal Filed By: Assessee
• Order Result: Partly Allowed
• Bench Allotted: A
• Next Hearing Date: 17-06-2020
• Assessment Year: 2012-2013
• Appeal Filed On: 24-03-2017
• Result in Favour of: Partly Allowed
• Court: TRIBUNAL
• Keywords: Transfer pricing; International transaction
• Section: 92C; 143(3); 92D; 144C

Judgement Text

IN THE INCOME TAX APPELLATE TRIBUNAL A BENCH : BANGALORE BEFORE SHRI. B. R. BASKARAN, ACCOUNTANT MEMBER AND SMT. BEENA PILLAI, JUDICIAL MEMBER IT(TP)A NO.672/BANG/2017 ASSESSMENT YEAR : 2012-13 M/S ENTCO IT SERVICES PVT. LTD., (FORMERLY KNOWN AS INTERWOVEN SOFTWARE SERVICES INDIA PVT. LTD.,) C/O AUTONOMY SOFTWARE ASIA PVT. LTD., 2 ND FLOOR, HIBISCUS, EMBASSY TECH VILLAGE MARATHAHALLI OUTER RING ROAD, DEVARABEESANAHHLI, BENGALURU-560 103. PAN : AAACI 4421 N VS. THE ASST. COMMISSIONER OF INCOME TAX, CIRCLE-2(1)(2), [(ERSTWHILE ACIT, CIRCLE-3(1)(1)] BENGALURU. APPELLANT RESPONDENT APPELLANT BY : SHRI SHARATH RAO, C.A RESPONDENT BY : MS. NEERA MALHOTRA, CIT (DR) DATE OF HEARING : 17-06-2020 DATE OF PRONOUNCEMENT : 08-09-2020 ORDER PER BEENA PILLAI, JUDICIAL MEMBER PRESENT APPEAL HAS BEEN FILED BY ASSESSEE AGAINST F INAL ASSESSMENT ORDER DATED 18/01/2017 PASSED BY LD.AO U NDER SECTION 143 (3) READ WITH SECTION 144C (13) OF THE ACT FOR PAGE 2 OF 12 IT(TP)A NO.672/BANG/2017 ASSESSMENT YEAR 2012-13 ON FOLLOWING REVISED GROUND S OF APPEAL: 1. GENERAL GROUND 1.1. THE ASSESSMENT ORDER DATED JANUARY 18, 2017, P ASSED BY THE LEARNED AO UNDER SECTION 143(3) READ WITH SECTION 1 44C(13) OF THE ACT, IS NOT IN ACCORDANCE WITH THE LAW AND IS CONTR ARY TO THE FACTS AND CIRCUMSTANCES OF THE PRESENT CASE. TRANSFER PRICING ADJUSTMENT 2.1. THE HONORABLE DRP HAVE ERRED, IN LAW AND ON FA CTS IN MAKING AN ADJUSTMENT OF RS 1,389,455 WITH RESPECT TO INFOR MATION TECHNOLOGY ENABLED SERVICES ('ITES') RENDERED TO TH E AES, TO THE TAXABLE INCOME OF THE APPELLANT AND ERRED IN UPHOLD ING THE APPROACH OF THE LEARNED AO AND TPO IN HOLDING THAT THE INTER NATIONAL TRANSACTIONS OF ITES RENDERED BY THE APPELLANT TO I TS AE5 WAS NOT AT ARM'S LENGTH AS DEFINED UNDER SECTION 92F(II) OF TH E ACT. 3. REJECTION OF THE TP DOCUMENTATION OF THE APPELLANT 3.1. THE HONORABLE DRP HAVE ERRED IN LAW AND ON FAC TS BY UPHOLDING THE APPROACH OF THE LEARNED AO AND TPO IN REJECTING THE TP DOCUMENTATION PREPARED BY THE APPELLANT WITH RESPEC T TO ITES, IN THE MANNER CONTEMPLATED UNDER SECTION 92D OF THE ACT RE AD WITH RULE 10D OF THE RULES STATING THAT THE DATA USED IN COMP UTATION OF THE ALP IS 'NOT RELIABLE OR CORRECT', UNDER SECTION 92C(3)( C) OF THE ACT. 4. USE OF MULTIPLE YEAR DATA 4.1. THE HONORABLE DRP HAVE ERRED IN LAW AND ON FAC TS BY UPHOLDING THE APPROACH OF THE LEARNED IPO BY IGNORING THE PRO VISIONS OF RULE 1013(4) OF THE RULES, INTERNATIONAL COMMENTARIES AN D JUDICIAL PRONOUNCEMENTS, WHICH ADVOCATE USAGE OF MULTIPLE YE AR DATA OF COMPARABLE COMPANIES FOR THE PURPOSE OF DETERMINATI ON OF THE ALP. 5. FITTERS AND QUALITATIVE CRITERIA APPLIED BY THE APP ELLANT 5.1 THE HONORABLE DRP HAVE ERRED IN LAW AND ON FACT S BY UPHOLDING THE APPROACH OF THE LEARNED TPO BY CONDUCTING A FRE SH SEARCH FOR COMPARABLE COMPANIES AND BY REJECTING THE SEARCH PR OCESS CARRIED OUT BY THE APPELLANT AS CONTEMPLATED UNDER SECTION 92C OF THE ACT. 5.2 THE HONORABLE DRP HAVE ERRED IN LAW AND ON FACT S BY UPHOLDING THE APPROACH OF THE LEARNED TPO IN ADOPTING / MODIF YING THE FOLLOWING ADDITIONAL FILTERS FOR CONDUCTING TP ANAL YSIS, WITHOUT APPRECIATING THE TP DOCUMENTATION PREPARED BY THE A PPELLANT FOR THE ITES SEGMENT: - REJECTION OF COMPANIES WHOSE DATA IS NOT AVAIL ABLE FOR FY 2011-12 (DISREGARDING USE OF MULTIPLE YEAR DATA); - REJECTION OF COMPANIES HAVING EMPLOYEE COST LESS THAN 25 PERCENT OF SALES; - REJECTION OF COMPANIES HAVING DIFFERENT FY ENDIN G (OTHER THAN MARCH 31, 2012); AND - REJECTION OF COMPANIES WITH EXPORT SALES LESS THA N 75 PERCENT OF SALES. PAGE 3 OF 12 IT(TP)A NO.672/BANG/2017 5.3. THE HONORABLE DRP, LEARNED AO AND TPO HAVE ERR ED IN DETERMINING THE ALP FOR THE INTERNATIONAL TRANSACTI ON OF ITES BY SELECTING COMPANIES BY WAY OF A FRESH SEARCH WHICH ARE NOT COMPARABLE TO THE APPELLANT DUE TO VARIOUS FACTORS SUCH AS FUNCTIONAL DIFFERENCES, PREVIOUS YEAR'S REJECTION BY THE LEARN ED TPO, DIFFERENCE IN SIZE, PRESENCE OF INTANGIBLE / BRAND VALUE ETC. FURTHER, THE LEARNED AO, TPO AND THE HONORABLE DRP HAS ERRED IN NOT TAKI NG COGNIZANCE OF THE JUDICIAL PRECEDENCE WHEREIN THESE COMPANIES HAVE BEEN ADJUDICATED TO BE NOT COMPARABLE TO ITES RENDERED B Y A CAPTIVE SERVICE PROVIDER: - ACCENTIA TECHNOLOGIES LIMITED; - TCS E-SERVE LIMITED; - BNR UDYOG LIMITED (SEG. - MEDICAL TRANSCRIPTION); AND - INFOSYS BPO LIMITED. BRIEF FACTS OF THE CASE ARE AS UNDER: 2. IT HAS BEEN SUBMITTED THAT ASSESSEE WAS ORIGINALLY KNOWN AS INTERWOVEN SOFTWARE SERVICES INDIA PVT.LTD AND SUBSEQUENTLY THE NAME WAS CHANGED TO IT SERVICES P VT.LTD, VIDE CERTIFICATE OF INCORPORATION DATED 22/06/2017. ASSESSEE HAS ACCORDINGLY FILED REVISED FORM 36 BEFORE THIS TRIBUNAL WITH THE CHANGE OF NAME ON 13/12/2017. 2.1. ASSESSEE IS A COMPANY ENGAGED IN BUSINESS OF SOFTWA RE DEVELOPMENT AND RELATED TECHNICAL SUPPORT SERVICES. IT FILED ITS RETURN OF INCOME FOR YEAR UNDER CONSIDERATION O N 27/11/2012 DECLARING TOTAL INCOME OF RS.2,07,61,010 /-. THE CASE WAS SELECTED FOR SCRUTINY AND NOTICE UNDER SEC TION 143 (2) OF THE ACT WAS ISSUED IN RESPONSE TO WHICH REPR ESENTATIVE OF ASSESSEE APPEARED BEFORE LD.AO AND FILED REQUISI TE DETAILS AS CALLED FOR. 2.2. LD.AO OBSERVED THAT, ASSESSEE HAD INTERNATIONAL TRANSACTION EXCEEDING RS.15 CRORES WITH ITS ASSOCIA TED ENTERPRISES. ACCORDINGLY, CASE WAS REFERRED TO TRAN SFER PRICING OFFICER TO DETERMINED ARMS LENGTH PRICE OF INTERNATIONAL TRANSACTIONS. PAGE 4 OF 12 IT(TP)A NO.672/BANG/2017 2.3. UPON RECEIPT OF REFERENCE UNDER SECTION 92CA, LD.TP O CALLED ON ASSESSEE TO FILE ECONOMIC DETAILS OF INTE RNATIONAL TRANSACTIONS IN FORM 3CEB. LD.TPO OBSERVED THAT, AS SESSEE HAD ENTERED INTO FOLLOWING INTERNATIONAL TRANSACTIO N DURING THE YEAR UNDER CONSIDERATION: PARTICULARS AMOUNT (RS. IN LAKHS) SWD 752.77 ITES 206.76 MSS 99.61 REIMBURSEMENTS (COST TO COST) 4.77 2.4. LD.TPO NOTED THAT, TRANSACTION UNDER SOFTWARE DEVELOPMENT SEGMENT WAS WITHIN +/-5% OF ADJUSTED OPERATING MARGIN OF COMPARABLE COMPANIES AND HENCE NO ADVERSE INFERENCE WAS DRAWN. 2.5. HOWEVER, IN RESPECT OF IT ENABLED SERVICE SEGMENT, IT WAS NOTED BY LD.AO THAT, ASSESSEE EARNED MARGIN OF 18%. ASSESSEE WHILE CONDUCTING THE BENCHMARKING ANALYSIS ADOPTED 5 COMPARABLES WITH AVERAGE MARGIN OF 16.29% . ASSESSEE THUS CONCLUDED THE TRANSACTION TO BE AT AR MS LENGTH. 2.6. LD.TPO REJECTED TP DOCUMENTATION MAINTAINED BY ASSESSEE AND CARRIED OUT SEPARATE BENCHMARKING THAT CULMINATED IN A SET OF FOLLOWING 10 COMPARABLES: --- THIS SPACE IS LEFT VACANT INTENTIONALLY ---- PAGE 5 OF 12 IT(TP)A NO.672/BANG/2017 SL. NO. NAME OF THE CASE OP/OC 1 ACCENTIA TECHNOLOGIES LTD. 11.75 2 UNIVERSAL PRINT SYSTEMS LTD.(SEG) (BPO) 52.46 3 INFORMED TECHNOLOGIES INDIA LTD. 6.08 4 INFOSYS BPO LTD. 36.30 5 JINDAL INTELLICOM LTD. -0.05 6 MICROGENETIC SYSTEMS LTD. 19.61 7 TCSE-SERVE LTD. 63.69 8 B N R UDYOG LTD.(SEG)(MEDICAL TRANSCRIPTION) 50.61 9 EXCEL INFOWAYS LTD.(SEG)(IT/BVPO) 29.79 10 E4E HEALTHCARE SERVICES PVT. LTD. 19.85 AVERAG E PLI 28.11 2.7. LD.TPO THUS DETERMINED AVERAGE MARGIN AT 28.11% AND COMPUTED ADJUSTMENT BEING SHORTFALL AT RS.18,20,496 /-. 3. AGGRIEVED BY PROPOSED ADJUSTMENT, ASSESSEE RAISED OBJECTIONS BEFORE DRP. 3.1. DRP ACCEPTED ARGUMENTS OF ASSESSEE IN RESPECT OF CERTAIN COMPARABLES AND DIRECTED EXCLUSION OF 3 COMPARABLES. CONSEQUENT TO DRP DIRECTION FOLLOWING COMPARABLES REMAINED IN FINAL LIST: SN NAMES OF THE COMPANIES OP/OC (%) 1 ACCENTIA TECHNOLOGIES LTD, 11.75 2 INFORMED TECHNOLOGIES LTD. 6.08 3 LNFOSYS BPO LTD 36.30 4 MICROGENETICS SYSTEMS LTD. TCS 6.38 PAGE 6 OF 12 IT(TP)A NO.672/BANG/2017 5 TCS E-SERVE 63.69 6 B N R UDYOG LTD., 41.58 7 E4E HEALTHCARE SERVICE PVT. LTD., 19.85 MEAN MARGIN 26.52 3.2. DRP ALSO DIRECTED LD.TPO TO RECOMPUTE OPERATING MARGIN IN CASE OF E-4-E HEALTHCARE BUSINESS SERVICE S PVT.LTD., AND TO RECTIFY ERRORS IN COMPUTING WORKIN G CAPITAL ADJUSTMENT. 4. ON RECEIPT OF DRP DIRECTIONS, LD.AO PASSED IMPUGNED ORDER MAKING TRANSFER PRICING ADDITION IN THE HANDS OF ASSESSEE AT RS.13,89,455/- TO ITES SEGMENT. AGGRIEVED BY ORDER OF LD.AO, ASSESSEE IS IN APPEAL BEFORE US NOW. 5. AT THE OUTSET, LD.AR SUBMITTED THAT, ASSESSEE WISH TO ARGUE ONLY 2 COMPARABLES IN GROUND 5.3 ON EXCLUSION, BEING INFOSYS BPO LTD AND TCS E-SERVE LTD., FOR HAVING HI GH TURNOVER. HE PLACED RELIANCE ON DECISION FOLLOWING DECISIONS OF THIS TRIBUNAL : CITRIX R&D INDIA PVT.LTD., ASSESSMENT YEAR 2012-13 IN IT(TP)ANO.383/B/2017 XL HEALTH CORPORATION INDIA PVT.LTD, REPORTED IN (2 018) 91 TAXMANN.COM 310 FOR ASSESSMENT YEAR 2012-13 DECISION OF HONBLE DELHI HIGH COURT IN E VALUESERV E SEZ (GURGAON) IN ITA NO. 241/2018 PAGE 7 OF 12 IT(TP)A NO.672/BANG/2017 5.1. HE SUBMITTED THAT, IN THE EVENT THESE COMPARABLES A RE EXCLUDED, ASSESSEE IS WELL WITHIN THE MARGIN OF +/ -5% AND NO ADJUSTMENT WOULD REQUIRED TO BE MADE IN THE HAND S OF ASSESSEE. ACCORDINGLY, ALL OTHER COMPARABLES MENTIONED IN THI S GROUND ALONG WITH OTHER GROUNDS STANDS DISMISSED AS NOT AR GUED. ASSESSEE IS HOWEVER GRANTED LIBERTY TO CONTEST THES E GROUNDS/COMPARABLES IN APPROPRIATE YEARS. 6. BE THAT AS IT MAY, BEFORE GETTING INTO COMPARABILIT Y OF THESE 2 COMPARABLES WITH ASSESSEE, IT IS SINE QUA NON TO UNDERSTAND FUNCTIONS PERFORMED BY ASSESSEE UNDER TH IS SEGMENT. 6.1. FUNCTIONS: LD.TPO ANALYSED FUNCTIONAL PROFILE OF ASSESSEE AS U NDER: INTERWOVEN SOFTWARE SERVICES INDIA PVT.LTD IS ENGA GED IN THE BUSINESS OF CONTRACT SOFTWARE DEVELOPMENT AND RELAT ED TECHNICAL SUPPORT SERVICES ON A DEDICATED BASIS FOR INTERWOVEN INC. OF U.S. THE TAX PAYER IS ALSO RENDERING CERTAI N PRESALES AND MARKETING SUPPORT SERVICES FOR INTERWOVEN INC. HENCE THE 3 SEGMENTS ARE SOFTWARE DEVELOPMENT SERVICE (SWD), TECHNICAL SUPPORT SERVICE WHICH IS BASICALLY CLASSIFIED IN TH E FUNCTIONAL ANALYSIS AS I T ENABLED SERVICES (ITES) AND MARKETI NG SUPPORT SERVICES (MSS) 6.2. IN TRANSFER PRICING STUDY ALSO, ASSESSEE HAS BEEN H ELD TO BE CARRYING OUT WITH DEVELOPING INITIAL STRUCTURE O F THE PRODUCT BASED ON THE DECIDED PRODUCT FEATURES BY AE UNDER THE GUIDANCE OF AE. ASSETS: PAGE 8 OF 12 IT(TP)A NO.672/BANG/2017 6.3. ASSETS OWNED BY ASSESSEE ARE ONLY COMPUTER EQUIPMENTS AND ACCESSORIES, FURNITURE FIXTURES OFFI CE EQUIPMENTS AND OTHER LEASEHOLD IMPROVEMENTS. IT IS ALSO BEEN NOTED THAT ALL INTANGIBLE AND NON-ROUTINE ASSE TS ARE OWNED BY THE AE. RISKS: 6.4. IT HAS BEEN NOTED IN TP STUDY THAT, ALL MAJOR RISKS ARE UNDERTAKEN BY AE, EXCEPT FOR FOREIGN EXCHANGE FLUCT UATION RISK, AS ASSESSEE EARNS ITS REVENUE IN FOREIGN EXCH ANGE RATES. TP DOCUMENTATION, THUS CHARACTERISES ASSESSEE AS A CAPTIVE CONTRACT SERVICE PROVIDER THAT ASSUMES MINIMAL RISK ASSOCIATED WITH BUSINESS OF PROVIDING SOFTWARE DEVE LOPMENT SERVICES. THIS POSITION HAS NOT BEEN DISPUTED BY LD .TPO. 6.5. BASED ON ABOVE FAR ANALYSIS, WE SHALL NOW ANALYSE COMPARABLES ALLEGED FOR EXCLUSION AND ARGUED BEFORE US. 7. LD.AR SUBMITTED THAT, TWO COMPARABLES ALLEGED BY ASSESSEE FOR EXCLUSION HAVE BEEN CONSIDERED BY COOR DINATE BENCH OF THIS TRIBUNAL IN CASE OF VWR LAB PRODUCTS PVT.LTD VS ACIT, REPORTED IN (2020) 116 TAXMANN.COM 244 . HE SUBMITTED THAT, ASSESSEE THEREIN, HAS ALSO BEEN CHARACTERISED TO BE RENDERING CONTRACT SOFTWARE DEV ELOPMENT SERVICES TO ITS AE. IT HAS ALSO BEEN STATED THAT, F UNCTIONAL PROFILE OF ASSESSEE IN PRESENT APPEAL AND THAT OF A SSESSEE IN DECISION CITED BY LD.AR ARE SAME, AND FOLLOWING WER E RELEVANT OBSERVATIONS THEREIN: 8. (B) INFOSYS BPO LTD. ASSESSEE OBJECTED FOR INCLUSION OF THIS COMPARABLE PRIMARILY ON THE BASIS OF FUNCTIONAL INCOMPATIBILITY AND PRESENCE OF INTANGIBLES. IT HAS BEEN SUBMITTED THAT THIS COMPANY OWNS HUGE BRAND AN D PAGE 9 OF 12 IT(TP)A NO.672/BANG/2017 NOT A FIT COMPARABLES FOR COMPANY LIKE ASSESSEE, WHO PROVIDE CAPT IVE SERVICE TO ITS AE'S BY OBSERVING AS UNDER: '5. WE HAVE HEARD THE RIVAL SUBMISSIONS ON THE COMPARABI LITY OF INFOSYS BPO AS A COMPARABLE COMPANY. THE DELHI ITAT IN THE CASE OF BAXTER INDIA PVT. L TD. V. ACIT ITA NO.6158/DEL/2016 FOR AY 2012-13 IN THE CASE OF A COMPANY RENDERING ITES SU CH AS THE ASSESSEE, VIDE ORDER DATED 24.8.2017 PARAGRAPH 23 HELD THAT INFOSYS BPO IS NOT COMPARABLE WITH A COMPANY RENDERING ITES FOR THE FOLLOWING REASONS: '23. IN SO FAR AS EXCLUSION OF INFOSYS BPO LTD. IS CONCERNED , WE FIND FROM THE SUBMISSIONS MADE BY THE ASSESSEE BEFORE THE ASSESSING OFFICER/TPO/DRP IS THAT INFOSYS BPO LTD. IS PREDOMINANTLY INTO AREAS LIKE INSURANCE, BANKING, FINANC IAL SERVICES, MANUFACTURING AND TELECOM WHICH ARE IN THE NICHE AREAS, UNLIKE THE ASSESSEE. FURTHER IT WAS ALSO SUBMITTED THAT THE INFOSYS BPQ LTD. COMPRISES BLD. CIT DR OPPOSED THE E XCLUSION AND PLACED RELIANCE UPON ORDERS PASSED BY AUTHORITIES BELOW. WE HAVE PERUSED SUBMISSIONS ADVANCED BY BOTH SIDES IN THE LIGH T OF THE RECORDS PLACED BEFORE US. ASSESSEE PLACED RELIANCE UPON DECISION OF THIS TRI BUNAL IN CASE OF ZYME SOLUTIONS (P.) LTD. V. ASSTT. CIT [2019] 108 TAXMANN.COM 495 (BANG. - TRIB.), WHEREIN THIS COMPARABLE HAS BEEN EXCLRAND VALUE WHICH WILL TEND TO INFLUENCE ITS BUSIN ESS OPERATION AND THE PRICING POLICY THEREBY DIRECTLY IMPACTING THE MARGINS EARNED BY THE INF OSYS BPO LTD.. WE FIND THE SUBMISSIONS OF THE LD. COUNSEL FOR THE ASSESSEE BEFORE TPO/DR P THAT IN ORDER TO MAINTAIN THE BRAND IMAGE OF INFOSYS BPQ LTD. IN THE MARKET, THE COMPA NY INCURS SUBSTANTIAL SELLING AND MARKETING EXPENDITURE WHEREAS THE ASSESSEE BEING A CONTRACT SERVICE PROVIDER DOES NOT INCUR SUCH EXPENSES TO MAINTAIN ITS BRAND HAS NOT BEEN CONTROVERTED BY THEM. FURTHER, INFOSYS BPO LTD. BEING A SUBSIDIARY OF INFOSYS HAS AN ELEMENT OF BR AND VALUE ASSOCIATED WITH IT. THIS CAN BE FURTHER CONFIRMED BY THE PRESENCE OF BRAND RELATED EXPENSES INCURRED BY INFOSYS BPO LTD. FURTHER, INFOSYS BPO LTD. HAS ACQUIRED AUSTRALIAN BASED COMPANY M/S PORTLAND GROUP PTY LTD. DURING FINANCIAL YEAR 2011-12. THEY PROVIDE SOURCING AN D CATEGORY MANAGEMENT SERVICES IN SYDNEY, AUSTRALIA. THEREFORE, THIS COMPANY ALSO FAILED T HE TPO'S OWN FILTER OF REJECTING COMPANIES WITH PECULIAR CIRCUMSTANCES. IN VIEW OF THE ABOVE I.E. FUNCTIONALLY NOT COMPARABLE, PRESENCE OF BRAND AND EXTRAORDINARY EVENT THAT HAS TAKEN PLACE DURING THE YEAR ON ACCOUNT OF ACQUISITION OF AUSTRALIAN BASED COMPANY, WE ARE OF THE CON SIDERED OPINION THAT INFOSYS BPO LTD. SHOULD NOT BE INCLUDED IN THE LIST OF COMPARABLES. WE ACCORDINGLY DIRECT THE ASSESSING OFFICER/TPO TO EXCLUDE INFOSYS BPO LTD. FROM THE LIST OF COMPARABLES FOR THE PURPOSE OF COMPUTING THE AVERAGE MARGIN.' 2. IT WAS ALSO BROUGHT TO OUR NOTICE THAT THE HON'BLE D ELHI HIGH COURT IN ITA NO.260/2018 IN THE APPEAL FILED BY THE REVENUE AGAINST THE AFORESAID ORDER DISMISSED THE APPEAL AT THE ADMISSION STAGE OBSERVING THAT RATIONALE GIVEN BY THE ITAT F OR EXCLUSION WAS CORRECT. IN VIEW OF THE AFORESAID DECISION, WE DIRECT EXCLUSION OF INFOSYS BPO FROM THE LIST OF COMPARABLE COMPANIES CHOSEN BY THE TPO. FROM ABOVE, IT IS CLEAR THAT THIS COMPANY IS FUNCTIONALLY N OT COMPARABLE WITH CAPTIVE SERVICE PROVIDER. RESPECTFULLY FOLLOWING THE SAME WE DIRECT THIS COMPANY TO BE EXCLUDED FROM THE LIST OF COMPARABLES. 9. (C) TCS E-SERVE LTD. LD. AR SUBMITTED THAT THIS COMPANY HAS BEEN OBJECTED BY A SSESSEE FOR ITS FUNCTIONAL DISSIMILARITY AS IT RENDERS BOTH BPO AND KPO SERVICES WITHOUT SEGMENTAL REPORTING. IT IS SUBMITTED THAT THIS COMPANY OWNS HUGE BRAND OF TATA GR OUP AND HAS ALSO INCURRED BRAND RELATED EXPENSES AND THEREFORE CANNOT BE ACCEPTED TO BE COMP ARED WITH A CAPTIVE SERVICE PROVIDER LIKE ASSESSEE. LD.CIT DR ON THE CONTRARY OPPOSED ITS EXCLUSION AND PLAC ED RELIANCE UPON ORDERS PASSED BY AUTHORITIES BELOW. WE HAVE PERUSED SUBMISSIONS ADVANCED BY BOTH SIDES IN LIGHT OF RECORDS PLACED BEFORE US. ASSESSEE PLACED RELIANCE UPON FOLLOWING DECISIONS IN SUPPORT OF ITS ARGUMENT FOR EXCLUSION OF THIS COMPARABLE: ZYME SOLUTIONS (P.) LTD. (SUPRA) BAXTER INDIA (P.) LTD V. ACIT [2017] 85 TAXMANN.COM 285 (DELHI - TRIB) PR. CIT V. BC MANAGEMENT SERVICES (P.) LTD. [2018] 89 TAXMANN.COM 68/253 TAXMAN 138/403 ITR 45 (DELHI) IT IS OBSERVED THAT THIS COMPARABLE HAS BEEN EXCLUDED BY THIS TRIBUNAL. ASSESSEE PLACED RELIANCE UPON DECISION OF THIS TRIBUNAL IN CASE OF ZYME SOLUTIONS (P.) LTD. (SUPRA), BY OBSERVING AS UNDER: PAGE 10 OF 12 IT(TP)A NO.672/BANG/2017 '11.3 WE HAVE HEARD RIVAL SUBMISSIONS AND PERUSED MATERIAL ON RECORD. THE ISSUE OF COMPARABILITY OF THIS COMPANY WAS CONSIDERED BY THE CO-OR DINATE BENCH OF TRIBUNAL IN THE CASE OF XLHEALTH CORPN. INDIA (P.) LTD. (SUPRA). THE RELEVA NT FINDINGS OF THE TRIBUNAL ARE AS UNDER: '. . . . WE HAVE HEARD THE RIVAL SUBMISSIONS AND PERUSED THE MATERIAL ON RECORD. FROM THE PERUSAL OF THE ANNUAL REPORT OF THIS ENTITY PLACED AT P AGE NOS. 583 TO 678 OF PAPER BOOK, AT PAGE NO. 604 IT IS STATED AS UNDER. '2. COMPANY OVERVIEW YOUR COMPANY, ALONG WITH ITS SUBSIDIARY COMPANIES - TCS E -SERVE INTERNATIONAL LIMITED AND TCS E-SERVE AMERICA INC., IS PRIMARILY ENGAGED IN THE B USINESS OF PROVIDING BUSINESS PROCESS SERVICES (BPO) FOR ITS CUSTOMERS IN BANKING, FINANCIAL S ERVICES AND INSURANCE DOMAIN. THE COMPANY'S OPERATIONS INCLUDE DELIVERING CORE BUSINESS PROC ESSING SERVICES, ANALYTICS & INSIGHTS (KPO) AND SUPPORT SERVICES FOR BOTH DATA AND VOIC E PROCESSES. YOUR COMPANY IS AN INTEGRAL PART OF THE TATA CONSULTANC Y SERVICES' (TCS) STRATEGY TO BUILD ON ITS 'FULL SERVICES OFFERINGS' THAT OFFER GLOBAL CUSTOMER S AN INTEGRATED PORTFOLIO OF SERVICES RANGING FROM IT SERVICES TO BPO SERVICES. THE COMPANY PROVIDES ITS SERVICES FROM VARIOUS PROCESSING FACILI TIES, BACKED T) A ROBUST AND SCALABLE INFRASTRUCTURE NETWORK TAILORED TO MEET CLIENT S' NEEDS. A DETAILED BUSINESS CONTINUITY PLAN HAS ALSO BEEN PUT IN PLACE TO ENSURE THE SERVICES ARE PR OVIDED TO THE CUSTOMERS WITHOUT ANY DISRUPTIONS. THUS, THIS COMPANY IS ALSO STATED TO BE A KNOWLEDGE P ROCESS OUTSOURCING AND THEREFORE FOR I' - REASONS STATED BY US WHILE DEALING WITH THIS ISSUE OF C OMPARABILITY OF THE COMPANY INFOSYS BPO LTD. SHALL EQUALLY HOLD GOOD AND THEREFORE WE DIRECT THE AO/TPO TO EXCLUDE THIS COMPANY FROM LIST OF COMPARABLES SINCE THE APPELLANT COMPANY I S INTO L OW END BPO, IT CANNOT BE COMPARED WITH KPO SERVICE PROVIDER. 11.4 RESPECTFULLY FOLLOWING THE DECISION OF THE CO-ORDINA TE BENCH OF TRIBUNAL, WE DIRECT FOR EXCLUSION THIS COMPANY FROM THE LIST OF COMPARABLE'. IT HAS BEEN OBSERVED THAT THIS COMPANY IS INTO HIGH-END K PO SERVICES AND AN ASSESSEE RENDERING LOW END BPO SERVICES CANNOT BE COMPARED WITH IT. FU RTHER, THIS COMPANY HAS BEEN EXCLUDED DUE TO ABSENCE OF SEGMENTAL INFORMATION. RESPECTFULLY FOLLOWING AFORESAID DECISION, WE DIRECT LD.TPO TO EXCLUDE THIS COMPANY FROM THE LIST OF COMPARABLES.. RESPECTFULLY FOLLOWING THE DECISION OF THIS TRIBUNAL , WE HOLD THAT AFORESAID 2 COMPARABLES TO BE EXCLUDED FROM FI NALIST. ACCORDINGLY GROUND 5.3 RAISED BY ASSESSEE STANDS P ARTLY ALLOWED. IN THE RESULT APPEAL FILED BY ASSESSEE STANDS PARTL Y ALLOWED. ORDER PRONOUNCED IN THE OPEN COURT ON 8TH SE PTEMBER, 2020. SD/- SD/- (B. R. BASKARAN) (BEENA PILLAI) ACCOUNTANT MEMBER JUDICIAL MEMBER BANGALORE, DATED, THE 8 TH SEPTEMBER, 2020. /VMS/* PAGE 11 OF 12 IT(TP)A NO.672/BANG/2017 COPY TO: 1. APPELLANT 2. RESPONDENT 3. CIT 4. CIT(A) 5. DR, ITAT, BANGALORE 6. GUARD FILE BY ORDER ASSISTANT REGISTRAR, INCOME-TAX APPELLATE TRIBUNAL. BANGALORE. PAGE 12 OF 12 IT(TP)A NO.672/BANG/2017 DATE INITIAL 1. DRAFT DICTATED ON ON DRAGON SR.PS 2. DRAFT PLACED BEFORE AUTHOR 10-03-2020 SR.PS 3. DRAFT PROPOSED & PLACED BEFORE THE SECOND MEMBER 10-03-2020 JM/AM 4. DRAFT DISCUSSED/APPROVED BY SECOND MEMBER. 10-03-2020 JM/AM 5. APPROVED DRAFT COMES TO THE SR.PS/PS 20-03-2020 SR.PS/PS 6. KEPT FOR PRONOUNCEMENT ON -03-2020 SR.PS 7. DATE OF UPLOADING THE ORDER ON WEBSITE -03-2020 SR.PS 8. IF NOT UPLOADED, FURNISH THE REASON -- SR.PS 9. FILE SENT TO THE BENCH CLERK -03-2020 SR.PS 10. DATE ON WHICH FILE GOES TO THE AR 11. DATE ON WHICH FILE GOES TO THE HEAD CLERK. 12. DATE OF DISPATCH OF ORDER. 13. DRAFT DICTATION SHEETS ARE ATTACHED NO SR.PS