आयकर अपीलीय अधधकरण “बी” न्यायपीठ पुणे में । IN THE INCOME TAX APPELLATE TRIBUNAL “B” BENCH, PUNE BEFORE SHRI S.S.GODARA, JM AND SHRI DR. DIPAK P. RIPOTE, AM आयकर अपील सं. / ITA No.837/PUN/2018 धनधाारण वषा / Assessment Year : 2012-13 Oswal Bandhu Samaj, C/o. Shah Khandelwal Jain & Associates, Chartered Accountants, Level 3, Business Bay, Plot No.84, Wellesley Road, Near RTO, Pune – 411 001 PAN : AAATO0138K ......अपीलाथी / Appellant बनाम / V/s. ITO, (Exemptions)-1, Pune .......प्रत्यथी / Respondent Assessee by : Shri Neelesh Khandelwal Revenue by : Shri M.G.Jasnani सुनवाई की तारीख / Date of Hearing : 11.07.2022 and 13.10.2022 घोषणा की तारीख / Date of Pronouncement : 13.10.2022 आदेश / ORDER PER S. S. GODARA, JM : 1. This assessee’s appeal for A.Y. 2012-13 is directed against the CIT(A)- 10, Pune’s order dated 06/02/2018 passed in case No.PN/CIT(A)-10 /ITO(Exemp)Wd-1/29/15-16/313 involving proceeding u/s. 143(3) of the Income Tax Act, 1961; in short "the Act”. Heard both the parties. Case file perused. 2 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, 2. The assessee raises the following twin substantive grounds in the instant appeal. “1) On facts and circumstances prevailing in the case and as per provisions & scheme of the Act it be held that the claim of deduction made by the appellant u/s 11 of the Act deserves to be allowed. It further be held that the reasons assigned by the Ld. AO that the activities carried on by the trust are in the nature of business, trade or commerce to which the proviso of clause 15 of sec.2 of the Act and confirmed by the first Appellate Authority for rejecting the claim made by the appellant is not as per the intent and scheme of the Act. The order of the ld. AO and the first appellate authority be vacated. The appellant be granted just and proper relief in this respect. 2) On facts and circumstances prevailing in the case and as per provisions & scheme of the Act it be held that the AO has erred in treating receipt of corpus donation as income of the Trust and disallowed exemption u/s. 11 (1)(d) of the Act. It further be held that the reasons assigned by the AO and the first appellate authority for taking such view are unjustified, unwarranted and not in accordance with the facts and provisions of law in the case. The addition made by the AO and confirmed by the first Appellate Authority be deleted. The appellant be granted just and proper relief in this respect.” 3. Learned counsel next invited our attention to the CIT(A)’s detailed discussion following his order in preceding assessment year 2010-11 rejecting the assessee’s identical ground as follows:- 3 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, “7.2.1 I find that the appellant in the submission dated 17/01/2018 made an attempt to differ on certain issues held by the Ld. CIT(A) contending that while passing the order for A.Y. 2010-11, the CIT(A) had not considered certain aspect, which were related to the decision of the jurisdictional ITAT, Pune Bench and of Allahabad High Court decision in this regard in the case of the appellant. The cases so cited along with circular are CIT Vs. Lacknow Development Authority [2013] 30 Taxman.com 246 (All) and Lala Lajpatrai Memorial Trust Vs. DIT (Exemption) [2013] 28 ITR 546 (Mumbai-Trib). I find that the appellant while citing the said decision stated that the CIT(A) had not considered the Circular no. 11/200 dated 19/12/2008 in right perspective however total sum amount to Rs. 1,12,79,000/- utilized for relief to poor, education or medical relief as mentioned in para 6(xiv) of the said order. It was stated that the direction given by the CBDT had not been followed. It was further stated that the CIT(A) has accepted that the objects of the trust is medical help, help to poor for general clauses and scholarship for education but had not given due important for above referred circular. It was also submitted that the case of Lala Lajpatrai Memorial Trust (supra) was not distinguished by the CIT(A). In this connection it is pertinent to mention that the object of the appellant‟s trust have been enumerated in clauses 1 to 15 of the Trust Deed, as submitted by the appellant. The AO in para 4 of the assessment order while stating the activities of the Trust such as educational activities, medical aid and relief to the poor had commented about the objects of the appellant trust as “The main object of the trust are to work for the social, educational, physical, cultural & industrial progress of the society, etc,’. This being the facts as far as the objective of the society are concern it can the very well said that the objects are not confined to first three limbs of section 2(15) of the Act, such as “relief of the poor, education, medical relief’ as has been contended by the appellant. In other words, the objects included „the advancement of any other object of general public utility‟ and, accordingly, the appellant was 4 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, hit by the provisos to section 2(15) of the Act and the various decisions cited by the appellant with reference to the circular of the CBDT as stated above, in my opinion, do not come to any help to the appellant as far as its claim is concerned. The appellant also stated that in the appellate order for A.Y. 2010-11 various case laws were cited which included the case of Bharati Vidyapeeth Vs. ACIT [2013] 33 Taxman.com 576 (Pune-Trib) wherein it was held that there is no prohibition in section 11 of the Act that a charitable trust cannot give its property on rent for fulfillment of its aims and objects for which it was granted registration u/s. 12A of the Act. I find that the Ld. CIT(A)-10, Pune in the said appellate order in the A.Y. 2010-11 has detailed facts in the case of the appellant thereby very well clarifying as to why the rental income received by the appellant from the properties and under what circumstances the same should not be treated other than a business income. The facts apparently in the case of the Bharati Vidyapeeth (supra) cited by the appellant cannot be applied for the reasons and detailed findings given by the C1T(A)-10, Pune in the said appellate order. My view is similar in respect of the decision cited by the appellant in the submission dated 17/01/2018 of the Hon’ble Bombay High Court in the case of DIT (Exemption) Vs. Shri Vile Parle Kelveni Mandal [2015] 58 Taxman.com 288 (Bom) dated 23/03/2015 and also DIT(Exemption) Vs. Lala Lajpatrai Memorial Trust [2016] 69 Taxman.com 158 (Bom) as cited by the appellant. In respect of the appellant submission in para 4 regarding contention of the Ld. CIT(A)-10, Pune in para 6(x) of page no. 22 of the appellate order, that the newly inserted proviso will not apply in respect of first three limbs of section 2(15) of the Act, I re-iterate my contention that the objects of the appellate trust did not only fall within the first three limbs as allegedly claimed by the appellant, but also had covered the last limb of section 2(15) of the Act being “the advancement of any other object of general public utility”. For the detailed discussion made above and, therefore, this contention of the appellant is para 4 of the submission dated 5 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, 17/01/2018 is also not acceptable. As regards the appellant‟s contention of the said CIT(A)‟s order for A.Y. 2010- 11 in para 6(xiii) that the appellant trust is consistently pursuing its dominant object i.e. relief to poor, education and medical relief, it is stated that the objectives included the last limb of the advancement of any other object of general public utility and, therefore, the Provisos to section 2(15) where applicable in the case of the appellant, since the activities did not restrict to the above mentioned three limbs as contended by the appellant. In view of above, I hold that the Ld. CIT(A)-10, Pune in the appellate order dated 17/03/2017 for A.Y. 2010-11 had considered all the aspects of allowability of exemption u/s. 11 of the Act and had rightly dismissed the appellant‟s appeal in this regard. I do not find any reason whatsoever in nature to differ with the said order while deciding the allowability of exemption u/s. 11 of the Act. The exemption denied by the AO u/s. 11 of the Act is, therefore, hereby confirmed. Ground no. 3 raised by the appellant is accordingly dismissed.” 4. It emerges in this factual backdrop with the instant issue of assessee’s entitlement for section 11 exemption in issue is no more re integra as this tribunal’s co-ordinate bench’s order in ITA No.907/PN/17 involving AY 2011-12 in its own case dated 07.03.2022, has rejected Revenue’s identical stand as follows:- “2. The only issue raised in the appeal is against the denial of exemption u/s.11 of the Income-tax Act, 1961 (hereinafter also called „the Act‟). 3. Succinctly, the facts of the case are that the assessee is registered as a Public Charitable Trust under the BPT Act, 1950 vide order dated 16- 09-1970. The return of income was filed declaring Nil income. The Assessing Officer (AO) observed that there was excess of Income over 6 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, Expenditure to the tune of Rs.1,52,58,353/- (including income from mutual funds and dividends) that was claimed as exempt by the assessee u/s.11 of the Act. The AO rejected the assessee‟s claim of exemption on the raison d‟etre that it failed to obtain registration u/s.12A of the Act. Without prejudice to that, the AO also observed that even if the assessee‟s contention of registration was accepted, it did not fulfill the conditions laid down in section 11 of the Act. He jotted down the Objects of the assessee-trust, running into 15 in number, from its Trust-deed and observed that certain objects were of the nature of „advancement of any other object of general public utility‟ as per section 2(15) of the Act. On a perusal of the Income and expenditure account, the AO observed that the assessee had shown income of Rs.33.26 lakh from Cultural hall rent; Other income of Rs.88.34 lakh and Interest from fixed deposits in banks and others at Rs.1.09 crore. He noticed that the assessee had two halls which were let out by it from time to time on which rental income was earned totaling to Rs.1.09 crore. He noted that the assessee had shown certain receipts of Rs.93.95 lakh towards Amenity charges, DG set receipts, Electricity charges received etc. Invoking the mandate of the first proviso to section 2(15), the AO held that the assessee-trust was carrying out objects of general public utility and in view of the fact that it generated income from letting out of building and cultural hell etc., which was in the nature of business activity, was hit by the said proviso and hence ceased to have any „Charitable purpose‟. He, therefore, declined the exemption of Rs.1,46,97,602/- u/s.11 of the Act. The ld. CIT(A) accepted the contention of the assessee having been registered u/s 12AA of the Act w.e.f. A.Y. 1978-79. He, however, confirmed the order of the AO on the denial of exemption on merits as discussed by the AO. Aggrieved thereby, the assessee has come up in appeal before the Tribunal. 4. We have heard the rival submissions and perused the relevant material on record. The aspect of non-registration of the assessee-trust as 7 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, noted by the AO got resolved in favour of the assessee at the hands of the ld. CIT(A), which is not under challenge before the Tribunal. The denial of exemption by the AO on merits is based on the fact that the assessee was mainly pursuing objects of general public utility by getting engaged in letting out its building and halls and was hence hit by the proviso to section 2(15) of the Act. In order to appreciate the facts in correct perspective, it would be useful to refer to the relevant part of the provision of section 2(15) of the Act at the material time, which runs as under: - "charitable purpose" includes relief of the poor, education, medical relief, preservation of environment (including watersheds, forests and wildlife) and preservation of monuments or places or objects of artistic or historic interest, and the advancement of any other object of general public utility: Provided that the advancement of any other object of general public utility shall not be a charitable purpose, if it involves the carrying on of any activity in the nature of trade, commerce or business, or any activity of rendering any service in relation to any trade, commerce or business, for a cess or fee or any other consideration, irrespective of the nature of use or application, or retention, of the income from such activity” 5. On circumspection of the above definition, it transpires that the term `charitable purpose‟ covers, to the extent it is relevant for our purpose, (a) relief to the poor, (b) education, (c) medical relief and (d) advancement of any other object of general public utility. The proviso, attaching a condition of not carrying on any activity in the nature of trade, commerce or business, or any activity of rendering any service in relation to any trade, commerce or business, for a cess or fee or any other consideration, applies only to advancement of any other object of general public utility, that is (d) above. In other words, the proviso has no application to (a) to (c) above. To put it simply, if a charitable trust is providing Relief to the 8 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, poor or Education or providing Medical relief and for funding such activities, it is carrying on activity in the nature of trade, commerce or business etc., for which a cess or fees etc. is charged, the `charitable purpose‟ will remain intact and the case will not be hit by the proviso and ex consequenti, the exemption will continue. It is only when the (d) category of section 2(15) as discussed above about advancement of any other object of general public utility is pursued that the disability enshrined in the proviso gets magnetized. 6. Now, we turn to examine the objects of the assessee-trust, as have been extracted in para 9 of the assessment order, reading as under: “1. to work for the social, educational, physical, cultural & industrial progress of society. 2. to improve interaction & unity amongst various sections of society. 3. to set up organize & manage cultural centres, sanatoriums, dharmashalas, hostels, halls, industrial units, libraries reading rooms, health centres, business centres and other centres of social utility for social, cultural and overall use. 4. to buy, take on lease, rent, accept as gift & through other modes land, property or any movable or immovable assets. 5. to accumulate & earn income by way of donations, gifts, grants, fees, loans & other means. 6. to build & buy halls on rent, accept halls etc as gift or donation for the assessee. 7. to let out on rent or lease its movable or immovable property, to sell off property that is not required. 8. to aid people & institutions that are useful to the assessee. 9. to mortgage the movable & immovable property for the purpose of taking loan. 9 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, 10. to donate, gift, give loans to needy children for educational purposes. 11. to help orphans, handicapped, poor ailing widows, old people etc. 12. to organize financial help, loans etc. for people who wish to set up new industries, business etc. 13. to give financial aid to organizations having similar objects. 14. to buy furniture, vessels & other movable property as per need & to sell them when not required. 15. to do all such things as would aid the achievement of the assesses objects.” 7. On going through the above objects, it can be seen that the object at Sl.No.10 pertains to Education, falling in the category (b) as discussed above. The object at Sl.No.11 is of category (a) discussed above, namely, Relief to the poor. Objects at Sl.Nos.1, 2,3,4,8 and 13 are in the nature of category (d), being, advancement of any other object of general public utility. The other so-called objects in the trust-deed, such as, given at Sl.No.4, namely, to buy, take on lease, rent, accept as gift & through other modes land, property or any movable or immovable assets; or at Sl.No.5 of earning income by way of donations, gifts, grants, fees, loans and other means; or at Sl.No.6 to build & buy halls on rent, accept halls etc.; or at Sl.No.7 of letting out on rent or lease etc., are not truly in the nature of objects of the trust but activities for financing the objects of the category (a) to (d). Which of the objects of a trust are actually pursued during the year can be deduced by examining the expenses incurred and having an eye on the Expenditure side of the Income & Expenditure of the trust. 8. The ld. AR contended that the assessee was engaged in providing Medical help, Relief to the poor and Education only and no other object was pursued. He attempted to fortify his view by showing that major items of expenses in the assessee‟s Income & Expenditure account were 10 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, for Medical help of Rs.50.54 lakh; Education help of Rs.62.25 lakh; Relief to the poor covered under the head „Education and Charity expenses‟ of Rs.3.46 lakh. In order to examine the true nature of such activities recorded as such by the assessee, the ld. AR was directed to place on record necessary evidence to show as to how the assessee was extending Medical help, Relief to the poor and Education. The relevant material has been placed on record. 9. First of all, we take up the expenses incurred on Education help. The assessee spent Rs.62.25 lakh on education help to the deserving sections of the society. The break-up of such an amount has been given at pages 26 to 44 of the paper book. All the payments have been made to the eligible students for pursuing post-school education. The payments have been made through banking channel only directly in the accounts of the students. To demonstrate the way in which such an activity was taken up, the ld. AR explained the modus operandi with the help of one of the cases for the year under consideration. He invited our attention towards the payment of Rs.10,000/- made to Ms. Darshna Rasik Chordia on 31-07-2009 through HDFC S.B. Account vide Cheque No.336111 against the entry appearing at page 27 of the Paper book. He took us through page 264 of the paper book, which is a copy of the application filed by Ms. Darshna Rasik Chordia addressed to the assessee requesting for the grant of scholarship, containing all the relevant details of her performance in previous classes and the need of scholarship for MCS (computer science) course. There is further elaboration of annual income of her father at Rs.60,000/- and request for scholarship of Rs.20,000/- in such application. This application is duly signed by Principal of the Educational institution where she wanted to pursue her MCS (computer science). It is accompanied by her mark-sheet in the earlier class of BCS. This application is counter-signed by father of Ms. Darshna Rasik Chordia, again stating his annual family income of Rs.60,000/- along with the nature of his service/profession. On receipt of 11 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, such application and after its examination by the assessee, an interview was held vide interview-call dated 25-07-2009, whose copy has been given at page 263 of the paper book, notifying the date of interview to candidate on 31-07-2009 at its premises. Her request was for scholarship of Rs.20,000 against fees paid by her amounting to Rs.30,072/- as per page 269 of the paper book. After considering the necessary documents and finding her to be an eligible candidate, the assessee-trust sanctioned scholarship of Rs.10,000/- and deposited the same in her bank account by means of cheque. Similar is the position regarding all other cases of extending education help. In all these cases, the deserving students applied for scholarship; their cases were examined by the assessee; such applications were duly signed by the Principal of the concerned educational institution and parent of the student; all of them were called for interview and after finding the case to be genuine, a scholarship in the shape of lump sum amount of Rs.10,000/- or Rs.15,000/-, Rs.5,000/- was given by means of cheque in favour of the concerned student. 10. Now we turn to the head of `Medical help‟ amounting to Rs.50.54 lakh. The medical help was extended to the deserving patients on the basis of either recommendation by concerned hospital or on the application given by patient or his family members, showing the disease from which the patient was suffering; the estimated amount of expenditure on medical treatment; family income etc. Item-wise details of such expenses are given at page 45 onwards of the paper book, giving the date on which the amount was paid, cheque number and the amount of medical help. After evaluating the necessary details, the assesseetrust extended help by means of a lump sum payment of Rs.3,000/- or Rs.5,000/- or Rs.7,000/- or Rs.10,000/- or Rs.15,000/- or Rs.19,000/- or the maximum of Rs.20,000/-. These amounts have been directly deposited in the bank account of the concerned hospital through banking channel. 12 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, 11. The last item is `Relief to the poor‟. Ledger account of `Charity expenses‟ has been given at page 242 onwards of the paper book. To explain, one of the items is the expenditure of Rs.35,475/- incurred on purchase of certain items, like, Sugar, Gud, Atta, Dal etc., in different quantities amounting to Rs.35,475/- by means of invoice from one M/s. Vinod Trading Company. The items so purchased were distributed to the persons in deserving sections of the society, whose names and signatures have also been obtained that have been placed at page 246 onwards of the paper book. Payment of Rs.35,475/- was made to M/s. Vinod Trading Company by means of Cheque No.493938/- dt. 15-10- 2009. Similar is the position regarding other amounts spent by the assessee on charity, which is in the nature of relief to the poor. 12. On an overview of the copious details furnished by the assessee, it is more than clear that the assessee was genuinely pursuing activities in the nature of Medical help to the patients, Education expenses of the deserving students and Relief to the poor. 13. In order to ascertain as to which activities of the nature as given under (d) above, hit by the proviso to section 2(15), were pursued by the assessee, we proceeded to examine the Income and Expenditure Account of the assssee. Total of the Expenditure side for the year ending 31-03- 2010 on page 2 of the Paper book in Income and Expenditure Account is Rs.1.92 crore. Expenditure on Medical help of Rs.50.54 lakh; Education help of Rs.62.25 lakh; and Relief to the poor covered under the head „Education and Charity expenses of Rs.3.46 lakh, totals up to Rs.1.16 crore. There is no dispute that the assessee let out its Cultural halls and Building from time to time for earning revenue so as to fund its charitable objects. Income from such revenue generating activities has been recognized on the Income side of the Income and Expenditure account. In addition to Cultural hall receipts and Building rent, the assessee 13 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, expressly recovered Amenity charges of Rs.20.93 lakh; Furniture and municipal taxes of Rs.56.87 lakh; Municipal receipts of Rs.11,164/-; and DG set receipts of Rs.6.74 lakh. These recoveries were made from the persons taking Cultural Hall and Building on rent basis. As against these specific recoveries, the assessee paid Municipal taxes of Rs.23.26 lakh; Repairs and maintenance of Rs.4.77 lakh; Security staff expenses of Rs.8.18 lakh; Washing and cleaning charges of Rs.4.98 lakh; Electricity charges of Rs.5.26 lakh; DG set expenses of Rs.6.37 lakh etc. Such expenses are mostly in the nature of the amounts spent by the assessee against which specific recoveries were obtained from the users of the Building and Cultural halls. Thus, these costs are identifiable with the receipts and included in the income side of Income and Expenditure Account. Total of such costs, which have no connection with the activities for advancement of any other object of general public utility, comes to Rs.52.82 lakh. If this amount is added to expenditure incurred on Medical help; Education; and Food/relief to the poor, the total comes to Rs.169.03 lakh, as against total expenses booked on the Expenditure side at Rs.192 lakh. Remaining expenses are of usual running of the trust, such as, Depreciation amounting to Rs.7.78 lakh; Salaries of Rs.4.19 lakh; and other Administrative expenses, such as, Printing and stationery; Audit fee; Professional charges, Postage etc., leaving hardly any amount for pursuing „advancement of any other object of general public utility‟. 14. From the above discussion, it is discernible that albeit the assessee has the objects of „advancement of any other object of general public utility‟ in its trust-deed, but none of such objects was actually pursued during the year under consideration. Whereas the objects and activities of the trust are germane at the time of grant of registration u/s 12AA of the Act, what becomes relevant for consideration at the time of assessment is to see which of the objects, having charitable purpose, were actually carried out so as to decide the question of exemption. The 14 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, above discussion makes it graphically clear that the assessee actually pursued only the objects as classified in categories (a) to (c). viz., Medical Relief to the poor patients, Education to the deserving students and Relief to the needy sections of the society and hence shied away from taking up any of the objects in category (d), viz., advancement of any other object of general public utility. Once this is the position, it becomes explicitly clear that the proviso to section 2(15), which attracts only when objects of the category (d) above are pursued, did not trigger in the instant case. The sequitur is that the assessee is entitled to exemption. It is pertinent to mention that the AO did not dispute the fulfillment of any other requirements for claiming exemption u/s 11 of the Act. We, therefore, hold that the assessee is entitled to exemption. The impugned order is, therefore, set-aside.” 5. The Revenue is fair enough in not pin-pointing any specific distinction; on facts and law, as the case may be in both these assessment year’s as per the CIT(A)’s detailed discussion. We therefore adopt judicial consistency to accept assessee’s instant sole substantive grievance in very terms. Ordered accordingly. 6. This assessee’s appeal is allowed in above terms. Order pronounced in the Open Court on this 13 th day of October, 2022. Sd/- Sd/- (DR.DIPAK P.RIPOTE) (S.S. GODARA) लेखा सदस्य/ ACCOUNTANT MEMBER न्याधयक सदस्य/JUDICIAL MEMBER पुणे / Pune; ददनांक / Dated : 13 th October, 2022. Ashwini 15 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, आदेश की प्रधतधलधप अग्रेधषत / Copy of the Order forwarded to : 1. अपीलाथी / The Appellant. 2. प्रत्यथी / The Respondent. 3. The CIT(A)-10, Pune. 4. The CIT (Exemptions), Pune. 5. धवभागीय प्रधतधनधध, आयकर अपीलीय अधधकरण, “बी” बेंच, पुणे / DR, ITAT, “B” Bench, Pune. 6. गार्ा फ़ाइल / Guard File. आदेशानुसार / BY ORDER, // True Copy // Senior Private Secretary आयकर अपीलीय अधधकरण, पुणे / ITAT, Pune. 16 ITA No.837/PUN/2018 A.Y. : 2012-13 Oswal Bandhu Samaj, S.No. Details Date Initials 1 Draft dictated on 11.10.2022 2 Draft placed before author 12.10.2022 3 Draft proposed & placed before the Second Member 4 Draft discussed/approved by Second Member 5 Approved Draft comes to the Sr. PS/PS 6 Kept for pronouncement on 7 Date of uploading of Order 8 File sent to Bench Clerk 9 Date on which the file goes to the Head Clerk 10 Date on which file goes to the A.R. 11 Date of Dispatch of order