IN THE INCOME TAX APPELLATE TRIBUNAL A BENCH : BANGALORE BEFORE SHRI N V VASUDEVAN, VICE PRESIDENT AND S HRI G MANJUNATHA , ACCOUNTANT MEMBE R IT(TP)A NO.2217/BANG/2016 & IT(TP)A NO.18 9 /BANG/2 0 1 8 ASSESSMENT YEAR : 2012 - 13 M/S. SYNIVERSE TECHNOLOGIES SERVICES (INDIA) PVT. LTD. (FORMERLY KNOWN AS SYNIVERSE TELEDATA SYSTEMS PVT.LTD.) EMBASSY TECH PARK, BLOCK B DELTA, 3RD FLOOR, SARJAPUR-MARTHAHALLI OUTER RING ROAD, BANGALORE-560 103. PAN: AAAC1 6297A VS. THE DEPUTY COMMISSIONER OF INCOME TAX, CIRCLE 6(1)(2), BANGALORE. APP ELLANT RESPONDENT APPELLANT BY : S/SHRI P.K. PRASAD & UMA SHANKAR GAUTAM, ADVOCATE S RESPONDENT BY : SHRI C.H. SUNDAR RAO, CIT(DR - I), ITAT, BANGALORE. DATE O F HEARING : 24 . 1 0 .2019 DATE OF PRONOUNCEMENT : 25 . 1 0 .2019 O R D E R PER N V VASUDEVAN, VICE PRESIDENT ITA NO.2217/BANG/2016 IS AN APPEAL BY THE ASSESS EE AGAINST THE FINAL ORDER OF ASSESSMENT DATED 14.10.2016 OF DEPUT Y COMMISSIONER OF INCOME-TAX, CIRCLE-6(1)(2), BENGALURU, PASSED U/S. 143(3) READ WITH SEC.144C(13) OF THE INCOME TAX ACT, 1961 (THE ACT) RELATING TO AY 2012- 13. THE ASSESSEE HAD FILED THIS APPEAL IN TIME. C ONSEQUENT TO MERGER OF SYNIVERSE TELEDATA SYSTEMS PVT. LTD., WITH SYNIVERS E TECHNOLOGIES IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 2 OF 20 SERVICES (INDIA) PVT. LTD., THE ASSESSEE FILED A RE VISED FORM NO.36B BEFORE THE TRIBUNAL INCORPORATING THE NAME OF THE NEW ENTI TY. THE REGISTRY TREATED THIS FORM NO.36-B SO FILED BY THE ASSESSEE AS A NEW APPEAL AND ASSIGNED THE NUMBER IT(TP)A NO.189/BANG/2018. THE ASSESSEE BY HIS LETTER 15.5.2018 POINTED OUT TO THE REGISTRY THE AFORESAID MISTAKE. IN VIEW OF THE ABOVE, THE REVISED FORM NO.36-B FILED ON 18.1.2018 IS TAKEN ON RECORD. CONSEQUENTLY, IT(TP) A.NO.189/BANG/2018 IS DISMISSE D AS SUPERFLUOUS AND INFRUCTUOUS AND HENCE DISMISSED AS SUCH. IT(TP )A NO.2217/BANG/2016 IS TAKEN UP FOR CONSIDERATION. 2. THE ASSESSEE IS A COMPANY ENGAGED IN THE BUSINES S OF PROVIDING INFORMATION TECHNOLOGY ENABLED SERVICES (ITES) TO I TS ASSOCIATED ENTERPRISES (AE) MACH S.A.R.L, LUXEMBOURG AND THE S AID TRANSACTION WAS AN INTERNATIONAL TRANSACTION. THE ASSESSEE RECEIVE D A SUM OF RS.27,63,60,922/- AS CONSIDERATION FOR RENDERING SU CH SERVICES FROM THE AE. ACCORDING TO THE PROVISIONS OF SEC.92 OF THE A CT, ANY INCOME ARISING FROM AN INTERNATIONAL TRANSACTION HAS TO BE DETERMI NED HAVING REGARD TO ARMS LENGTH PRICE (ALP). HENCE THE QUESTION OF DE TERMINATION OF ALP OF THE SUM RECEIVED BY THE ASSESSEE FROM THE AE WAS RE FERRED TO THE TRANSFER PRICING OFFICER (TPO) BY THE AO U/S.92CA OF THE ACT . 3. IT IS NOT IN DISPUTE BETWEEN THE ASSESSEE AND TH E REVENUE THAT THE TRANSACTION NET MARGIN METHOD (TNMM) WAS THE MOST A PPROPRIATE METHOD (MAM) FOR DETERMINATION OF ALP AND THAT THE PROFIT LEVEL INDICATOR TO BE ADOPTED FOR COMPARISON OF THE ASSESSEES PROFIT WIT H THAT OF COMPARABLE COMPANIES WAS OPERATING PROFIT/TOTAL COST (OP/TC). THE OP/TC OF THE ASSESSEE WAS 15%. THE ASSESSEE IN ITS TP STUDY SEL ECTED 7 COMPARABLE COMPANIES WHOSE ARITHMETIC MEAN OF OP/TC WAS ARRIVE D AT 11%. SINCE THE PROFIT MARGIN OF THE ASSESSEE WAS MORE THAN THE ARITHMETIC MEAN OF OP/TC OF THE 7 COMPARABLES SELECTED BY THE ASSESSEE , IT WAS CLAIMED BY IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 3 OF 20 THE ASSESSEE THAT THE PRICE CHARGED BY IT IN THE IN TERNATIONAL TRANSACTION WAS AT ARMS LENGTH. 4. THE TRANSFER PRICING OFFICER (TPO) TO WHOM THE D ETERMINATION OF ALP WAS REFERRED BY THE AO, ACCEPTED 2 OUT OF THE 7 COMPARABLE COMPANIES SUGGESTED IN THE TP STUDY BY THE ASSESSEE AS COMPARABLE WITH THE ASSESSEE (E4E HEALTHCARE BUSINESS SERVICES PRIV ATE LIMITED AND JINDAL INTELLICOM LTD.). THE TPO ON HIS OWN SELECT ED 8 OTHER COMPANIES AS COMPARABLE COMPANIES WITH THE ASSESSEE. THUS, A FI NAL SET OF 10 COMPARABLE COMPANIES WAS CHOSEN BY THE TPO AS COMPA RABLE COMPANIES. THE ARITHMETIC MEAN OF PROFIT MARGIN OF THESE COMPANIES AFTER AND BEFORE ADJUSTMENT TOWARDS WORKING CAPITAL ADJUS TMENT WAS AS FOLLOWS:- COMPARABLES SELECTED BY TPO AND THEIR ARITHMETIC ME AN: SL. NO. NAME OF THE COMPANY MARK-UP ON TOTAL COSTS (WCUNADJ) (IN %) 1 ACCENTIA TECHNOLOGIES LTD. 11.75 2 UNIVERSAL PRINT SYSTEMS LTD. (SEG) (BPO) 52.46 3 INFORMED TE CHNOLOGIES INDIA LTD. 6.08 4 INFOSYS BPO LTD. 36.30 5 JINDAL INTELLICOM LTD. - 0.05 6 MICROGENETIC SYSTEMS LTD. 19.61 7 TCS E - SERVE LTD. 63.69 8 BNR UDYOG LTD. (SEG) (MEDICAL TRANSCRIPTION) 41.58 9 EXCEL INFOWAYS LTD. (SEG) (IT/BVPO) 29.79 10 E4E HEALTHCARE BUSINESS SERVICE S PVT. LTD. 19.85 AVERAGE MARK-UP 28.11 IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 4 OF 20 5. ON THE BASIS OF THE COMPARABLE COMPANIES, THE TP O COMPUTED ARMS LENGTH PRICE (ALP) OF THE INTERNATIONAL TRANS ACTION OF RENDERING OF ITES BY THE ASSESSEE TO ITS AE AND THE CONSEQUENT A DDITION TO TOTAL INCOME BY WAY OF ADJUSTMENT TO ALP AS FOLLOWS:- ARMS LENGTH MEAN MARK-UP 28.11% LESS: WORKING CAPITAL ADJUSTMENT (AS PER ANNEXURE C) -1.71% ADJUSTED MEAN MARK-UP OF THE COMPARABLES 29.82% OPERATING COST (OC) RS.24,13,96,538 ARMS LENGTH PRICE (ALP) = 129.82% OF OC RS.31,33 ,80,985 PRICE RECEIVED RS. 27,63,60,922 SHORTFALL BEING ADJUSTMENT U/S. 92CA RS. 3,70,20,06 3 6. THE DIFFERENCE BETWEEN THE PRICE CHARGED BY THE ASSESSEE AND THE ALP DETERMINED BY THE TPO VIZ., RS.3,70,20,063/- WA S ADDED TO THE TOTAL INCOME BY THE AO IN HIS DRAT ASSESSMENT ORDER DATED 11.2.2016 AS ADDITION ON ACCOUNT OF SHORTFALL BEING ADJUSTMENT U/S.92CA O F THE ACT. 7. THE ASSESSEE FILED OBJECTIONS BEFORE THE DRP AGA INST THE ADDITION MADE ON ACCOUNT OF ADJUSTMENT TO ALP. THE DRP GAVE THE FOLLOWING DIRECTIONS:- (I) THE DRP ACCEPTED THE ASSESSEES CONTENTIONS TH AT ACCENTIA TECHNOLOGIES LTD. IS NOT COMPARABLE TO ITS ITE SERV ICE SEGMENT AND ACCORDINGLY, DIRECTED ITS EXCLUSION FROM THE LI ST OF COMPARABLES. (II) THE DRP, HOWEVER, REJECTED THE ASSESSEES CO NTENTIONS THAT UNIVERSAL PRINT SYSTEMS LTD., INFOSYS BPO LTD., TCS E-SERVE LTD., BNR UDYOG LTD., AND EXCEL INFOWAYS LTD. ARE N OT COMPARABLE TO IT AND CONSEQUENTLY UPHELD THEIR INCL USION IN THE LIST OF COMPARABLES. (III) THE DRP ALSO SUO MOTO EXCLUDED INFORMED TECHNOLOGIES INDIA LTD. AND JINDAL INTELLICOM LTD. FROM THE LIST OF CO MPARABLES TO THE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 5 OF 20 ASSESSEE ALTHOUGH IT HAD NOT OBJECTED TO THEIR INCL USION BEFORE THE DRP. (IV) IN ADDITION, THE DRP DIRECTED THE TPO TO RECO MPUTE THE MARGINS OF THE ASSESSEE AND THE COMPARABLES AFTER TREATING FOREIGN EXCHANGE FLUCTUATIONS AS BEING OPERATING IN NATURE. 8. ON GIVING EFFECT TO THE DRPS DIRECTIONS, THE LI ST OF COMPARABLES IS AS FOLLOWS:- SI. NO. NAME OF THE COMPANY 1. UNIVERSAL PRINT SYSTEMS LTD. (SEG) (BPO) 2. INFOSYS BPO LTD. 3. MICROGENETIC SYSTEMS LTD. 4. TCS E-SERVE LTD. 5. BNR UDYOG LTD. (SEG) (MEDICAL TRANSCRIPTION) 6. EXCEL INFOWAYS LTD. (SEG) (IT/BVPO) 7. E4E HEALTHCARE BUSINESS SERVICES PVT. LTD. 9. PURSUANT TO THE DIRECTIONS OF THE DRP, THE AO PA SSED THE FINAL ASSESSMENT ORDER WHEREIN THE TP ADJUSTMENT STOOD RE WORKED AT A LESSER FIGURE THAN WHAT WAS ORIGINALLY SUGGESTED BY THE TP O VIZ., RS.3,38,81,907. THE AO PASSED A FAIR ORDER OF ASSESSMENT MAKING THE ADDITION ON ACCOUNT OF DETERMINATION OF ALP BY THE TPO AS MODIFIED BY T HE DRP. AGGRIEVED BY THE ADDITION MADE IN THE FAIR ORDER OF ASSESSMENT, THE ASSESSEE HAS RAISED SEVERAL GROUNDS OF APPEAL CHALLENGING THE ADDITION ON SEVERAL COUNTS. THE REVISED GROUNDS OF APPEAL FILED BY THE ASSESSEE ARE AS FOLLOWS:- 1. THE LD. AO IN PURSUANCE OF THE ORDER OF THE LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE INCLUDING UNIVERSAL PRINT SYSTEMS LIMITED AS A COMPARABLE WHEREAS THE SAME SHOULD HAW BEEN EXCLUDE D FOR THE REASON THAT IT IS FUNCTIONALLY DISSIMILAR TO TH E APPELLANT. [CORRESPONDING TO GROUND NO. 3(D) OF ORIGINAL GROUN DS]. IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 6 OF 20 ALSO, THE LD. AO IN PURSUANCE OF THE ORDER OF TH E LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AN D LAW IN NOT CONSIDERING CERTAIN EXPENSES/INCOME WHILE COMPU TING THE OPERATING MARK-UP ON TOTAL COST OF THE COMPARAB LE COMPANIES ON THE PREMISE THAT THESE ARE NOT ROUTINE OPERATING COSTS/INCOME. IN DOING SO, THE LD. TPO AN D THE LD. PANEL FAILED TO PROVIDE ANY COGENT REASON TO SU BSTANTIATE THEIR FINDINGS. [CORRESPONDING TO GROUND NO. 4 OF O RIGINAL GROUNDS] 2. THE LD. AO IN PURSUANCE OF THE ORDER OF THE LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE INCLUDING TCS E-SERVE LTD. AS A COMPARABLE WHEREAS THE SAME SHOULD HAVE BEEN EXCLUDED FOR THE REASONS OF FUNCTIONAL DISSIMILARITY. [CORRESPONDING TO GROUND NO. 3(D) OF ORIGINAL GROUNDS] 3. THE LD. AO IN PURSUANCE OF THE ORDER OF THE LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE INCLUDING BNR UDYOG LTD . AS A COMPARABLE WHEREAS THE SAME SHOULD HAVE BEEN EXCLUDED FOR THE REASON THAT IT FAILS RPT FILTER OF 25% AND THAT IT IS FUNCTIONALLY DISSI MILAR TO THE APPELLANT. [CORRESPONDING TO GROUND NO. 3(D) OF ORI GINAL GROUNDS AND GROUND NO. 6 OF THE ADDITIONAL GROUNDS] 4. THE LD. AO IN PURSUANCE OF THE ORDER OF THE LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE INCLUDING EXCEL INFOWAYS LTD. (SEGMENTAL) AS A COMPARABLE WHEREAS THE SAME SHOULD HAVE BEEN EXCLUD ED FOR THE REASON THAT IT IS FUNCTIONALLY DISSIMILAR T O THE APPELLANT. [CORRESPONDING TO GROUND NO. 3(D) OF ORI GINAL GROUNDS] .5. THE LD. AO IN PURSUANCE OF THE ORDER OF THE LD. TPO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE INCLUDING INFOSYS BPO LTD. AS A COMPARABLE WHEREAS THE SAME SHOULD HAVE BEEN EXCLUDED FOR THE REASON THAT IT IS FUNCTIONALLY DISSIMILAR TO THE APPELLANT. [CORRESPO NDING TO GROUND NO. 3(D) OF ORIGINAL GROUNDS] 6. THE LD.AO IN PURSUANCE OF THE ORDER OF THE LD. T PO AND THE DIRECTIONS OF THE LD. DRP ERRED ON FACTS AND LA W WHILE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 7 OF 20 EXCLUDING JINDAL INTELLICOM PVT. LTD. AS A COMPARABLE WHEREAS THE SAME SHOULD HAVE BEEN INCLUDED FOR THE REASON THAT IT IS FUNCTIONALLY SIMILAR TO THE APPELLANT [CORRESPONDING TO GROUND NO.3(D)] THAT THE APPELLANT CRAVES LEAVE TO ADD TO AND/OR TO ALTER, AMEND, RESCIND, MODIFY THE GROUNDS HEREIN ABOVE OR PRODUCE FURTHER DOCUMENTS BEFORE OR AT THE TIME OF HEARING OF THIS APPEAL. 10. THE LEARNED COUNSEL FOR THE ASSESSEE SUBMITTED BEFORE US THAT THE ASSESSEE SEEKS THE FOLLOWING RELIEF FROM THE TRIBUN AL:- (I) EXCLUDE 5 COMPANIES FROM THE FINAL LIST OF CO MPARABLE COMPANIES POST DRP DIRECTIONS VIZ., UNIVERSAL PRINT SYSTEMS LTD., INFOSYS BPO LTD., TCS E-SERVE LTD., B NR UDYOG LTD., AND EXCEL INFOWAYS LTD. FROM LIST OF COMPARABLE COMPANIES ON THE GROUND THAT FUNCTIONALL Y THESE COMPANIES ARE NOT COMPARABLE WITH THE ASSESSE E. (II) INCLUDE JINDAL INTELLICOM LTD., IN THE LIST O F COMPARABLE COMPANIES. THE SUBMISSION WAS THAT THIS COMPANY WA S SELECTED BY TPO AND ASSESSEE AND THE TPO NEVER OBJECTED TO INCLUSION OF THIS COMPANY IN THE FINAL LIST OF COMPARABLES. IT IS THE STAND OF THE ASSESSEE THAT THE DRP CANNOT SUO MOTO EXCLUDE OR INCLUDE A COMPARABLE COMPANY WHICH THE PARTIES DO NOT WANT TO INCLUDE OR EXCLUDE. 11. THE LEARNED COUNSEL FOR THE ASSESSEE SUBMITTED BEFORE US THAT 3 OUT OF THE 5 COMPANIES WHICH THE ASSESSEE SEEKS TO EXCL UDE FROM THE LIST OF COMPARABLE COMPANIES VIZ., INFOSYS BPO LTD., TCS E- SERVICE LTD. AND EXCEL INFOWAY LTD., WERE CONSIDERED FOR EXCLUSION B Y THE TRIBUNAL IN THE CASE OF A SIMILAR ASSESSEE SUCH AS THE ASSESSEE ENG AGED IN PROVIDING ITES IN THE CASE OF BAXTER (I) PVT.LTD. VS. ACIT (2017) 85 TAXMANN.COM 285 (DELHI-TRIB.) . THE LEARNED DR RELIED ON THE ORDER OF THE DRP/TP O. IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 8 OF 20 12. WE HAVE CONSIDERED THE RIVAL SUBMISSIONS. IN T HE CASE OF BAXTER (I) PVT.LTD., (SUPRA) THE DELHI ITAT BENCH CONSIDERED COMPARABILITY OF T HE AFORESAID THREE COMPANIES WITH A COMPANY ENGAGED IN PROVIDING ITES SUCH AS THE ASSESSEE. THE FUNCTIONAL PROFILE OF TH E ASSESSEE AND THE ASSESSEE IN THE CASE OF BAXTER (I) PVT.LTD. (SUPRA) ARE IDENTICAL IN AS MUCH AS 7 OUT OF THE 10 COMPANIES CHOSEN BY THE TPO IN T HE CASE OF THE ASSESSEE WERE CHOSEN AS COMPARABLE IN THE CASE OF BAXTER (I) PVT.LTD. (SUPRA) . THE TRIBUNAL HELD ON THE COMPARABILITY OF THE TH REE COMPANIES INFOSYS BPO LTD., TCS E-SERVE LTD. AND EXCEL INFOWA Y LTD., AS FOLLOWS:- (I) IN PARAGRAPH 16 OF ITS ORDER THE TRIBUNAL HEL D THAT INFOSYS BPO LTD., IS NOT COMPARABLE WITH A COMPANY PROVIDIN G ITES BECAUSE OF BRAND VALUE AND EXTRAORDINARY EVENT S IN THE PREVIOUS YEAR RELEVANT TO AY 2012-13 VIZ., ACQUISIT ION OF AN AUSTRALIA BASED COMPANY WHICH HAD EFFECT ON ITS PRO FITS. (II) IN PARAGRAPHS 24 & 25 OF ITS ORDER THE TRIBU NAL HELD EXCEL INFOWAY LTD., AS NOT COMPARABLE BECAUSE OF CONSISTE NT DIMINISHING REVENUE. THE FIGURES OF DIMINUTION REV ENUE ARE GIVEN IN PARAGRAPH 24 OF ITS ORDER. (III) IN PARAGRAPHS 14 OF ITS ORDER THE TRIBUNAL H ELD THAT TCS E- SERVE LTD., WAS LIABLE TO BE EXCLUDED BECAUSE IT WA S ALSO ENGAGED IN THE BUSINESS OF SOFTWARE TESTING, VERIFI CATION AND VALIDATION OF SOFTWARE AT THE TIME OF IMPLEMENTATIO N AND DATA CENTRE MANAGEMENT ACTIVITIES. 13. RESPECTFULLY FOLLOWING THE DECISION OF THE TRIB UNAL WE HOLD THAT THE AFORESAID 3 COMPANIES BE EXCLUDED FROM THE FINAL LI ST OF COMPARABLE COMPANIES FOR THE PURPOSE OF ARRIVING AT THE ARITHM ETIC MEAN OF COMPARABLE COMPANIES FOR THE PURPOSE OF COMPARISON WITH THE PR OFIT MARGINS. 14. THE LEARNED COUNSEL FOR THE ASSESSEE PRAYED FOR EXCLUSION OF UNIVERSAL PRINT SYSTEMS LTD. FROM THE LIST OF COMPA RABLE COMPANIES CHOSEN BY THE TPO AND RETAINED BY THE DRP. THIS COMPANY WAS CHOSEN AS A COMPARABLE COMPANY BY THE TPO. THE OBJECTION OF TH E ASSESSEE BEFORE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 9 OF 20 THE DRP FOR EXCLUSION OF THIS COMPANY WAS THAT THE TPO HAD APPLIED REVENUE FILTER OF MORE THAN 75% BEING FROM NON-FINA NCIAL SERVICE INCOME. THE ASSESSEE POINTED OUT THAT THE PERCENTAGE OF INC OME FROM ITES WAS ONLY 21.63% OF THE TOTAL REVENUE FROM OPERATIONS OF THIS COMPANY AS PER ITS ANNUAL REPORT. THE ASSESSEE ALSO POINTED OUT THAT IN THE PRE-PRESS BPO SEGMENT THIS COMPANY WAS PROVIDING INTEGRATED PRINT SOLUTIONS TO ITS CUSTOMERS, WHICH INCLUDES SCANNING, DESIGN/LAYOUT, TRAPPING, HAND-OUTLINED CLIPPING PATH AND IMAGE MASKING AND MAGAZINE AND CA TALOGUE PUBLISHING. THE ASSESSEE SUBMITTED THAT THE AFORESAID SERVICES ARE NOT IN THE NATURE OF ITES. THE ASSESSEE POINTED OUT THAT AS PER THE SAF E HARBOR RULES INTRODUCED BY THE CBDT ITES HAS BEEN DEFINED AS BUS INESS PROCESS OUTSOURCING SERVICES PROVIDED MAINLY WITH THE ASSIS TANCE OR USE OF INFORMATION TECHNOLOGY. IT WAS ALSO SUBMITTED THAT THIS COMPANY DOES NOT SATISFY THE DEFINITION OF ITES AS CONTAINED IN RULE 10TA (E) OF THE RULES. SINCE USE OF INFORMATION TECHNOLOGY IS ABSENT IN TH E VARIOUS SERVICES PROVIDED BY THIS COMPANY, IT CANNOT BE REGARDED AS ITES COMPANY. THE ASSESSEE ALSO SUBMITTED THAT THIS COMPANY FAILS THE EMPLOYEE COST FILTER. THE EMPLOYEE COST FILTER REQUIRES THAT THE EMPLOYEE S COST INCURRED BY THE COMPANY MUST BE MORE THAN 25% OF ITS REVENUE. 15. THE DRP DEALT WITH ONLY THE OBJECTION REGARDING EXPORT REVENUE FILTER NOT HAVING BEEN SATISFIED IN THE CASE OF THIS COMPA NY (VIDE PAGE-14 OF THE DRPS DIRECTION). THE DRP HELD SERVICE REVENUE FI LTER VIZ., THE REQUIREMENT THAT A COMPARABLE COMPANY MUST HAVE REV ENUE FROM RENDERING SERVICES OF MORE THAN 75% OF ITS TOTAL RE VENUE, THE DRP HELD THAT THE PRE-PRESS BPO SEGMENTS ENTIRE INCOME IS FROM S ERVICES AND THEREFORE THIS OBJECTION IS NOT TO BE ACCEPTED. 16. AGGRIEVED BY THE DIRECTIONS OF THE DRP, THE ASS ESSEE IS IN APPEAL BEFORE THE TRIBUNAL. THE LEARNED COUNSEL FOR THE A SSESSEE SUBMITTED THAT IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 10 OF 20 THE COMPARABILITY OF THIS COMPANY WITH ITES COMPANY SUCH AS THE ASSESSEE WAS CONSIDERED BY THIS TRIBUNAL IN THE CAS E OF M/S. SOCIETE GENERALE GLOBAL SOLUTIONS GLOBAL CENTRE PVT.LTD. VS . DCIT I N IT(TP) A.NO.2297/BANG/2016 ORDER DATED 22.2.2019 AND THE T RIBUNAL IN PARAGRAPH-12 EXCLUDED FROM THE LIST OF COMPARABLE C OMPANIES. WE HAVE PERUSED THE AFORESAID DECISION AND WE FIND THAT THE TRIBUNAL HAS FOLLOWED CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P ) LTD. VS. ACIT (2018) 94 TAXMANN.COM 97 (BANG-TRIB) (PARA-52). IN THE DECI SION RENDERED IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P ) LTD., (SUPRA) , THE COMPARABILITY OF THIS COMPANY WITH AN ITES CO MPANY WAS REMANDED TO THE TPO FOR FRESH CONSIDERATION AND THE REFORE EXCLUSION OF THIS COMPANY AS OBSERVED IN THE END OF PARAGRAPH-12 OF T HE ORDER IN THE CASE OF M/S. SOCIETE GENERALE GLOBAL SOLUTIONS GLOBAL CE NTRE PVT.LTD. VS. DCIT (SUPRA) APPEARS TO BE A MISTAKE. FOR THE SAKE OF C LARITY, WE REPRODUCE PARAGRAPH-51 AND 52 OF THE ORDER OF THE TRIBUNAL IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P) LT D., (SUPRA):- 51. THE REQUIREMENTS OF RULE 10B (1) (2) & (3) O F THE RULES IN THE MATTER OF COMPARABILITY OF COMPANIES UNDER TNMM NEEDS TO BE SEEN. THE SAME READS AS FOLLOWS:- 10B. (1) FOR THE PURPOSES OF SUB-SECTION (2) OF SECTION 92C, THE ARMS LENGTH PRICE IN RELATION TO AN INTER NATIONAL TRANSACTION SHALL BE DETERMINED BY ANY OF THE FOLLO WING METHODS, BEING THE MOST APPROPRIATE METHOD, IN THE FOLLOWING MANNER, NAMELY : (A) TO (D) . ( E ) TRANSACTIONAL NET MARGIN METHOD, BY WHICH, ( I ) THE NET PROFIT MARGIN REALISED BY THE ENTERPRISE FROM AN INTERNATIONAL TRANSACTION ENTERED INTO WITH AN ASSOCIATED ENTERPRISE IS COMPUTED IN RELATION TO CO STS INCURRED OR SALES EFFECTED OR ASSETS EMPLOYED OR TO BE EMPLOYED BY THE ENTERPRISE OR HAVING REGARD TO ANY OTHER RELEVANT BASE; IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 11 OF 20 ( II ) THE NET PROFIT MARGIN REALISED BY THE ENTERPRISE OR BY AN UNRELATED ENTERPRISE FROM A COMPARABLE UNCONTROLLED TRANSACTION OR A NUMBER OF SUCH TRANSACTIONS IS COMPUTED HAVING REGARD TO THE SAME BASE; ( III ) THE NET PROFIT MARGIN REFERRED TO IN SUB-CLAUSE ( II ) ARISING IN COMPARABLE UNCONTROLLED TRANSACTIONS IS ADJUSTED TO TAKE INTO ACCOUNT THE DIFFERENCES, IF A NY, BETWEEN THE INTERNATIONAL TRANSACTION AND THE COMPARABLE UNCONTROLLED TRANSACTIONS, OR BETWEEN THE ENTERPRISES ENTERING INTO SUCH TRANSACTIONS, WHICH COULD MATERIALLY AFFECT THE AMOUNT OF NET PROFIT MARGIN IN THE OPEN MARKET; ( IV ) THE NET PROFIT MARGIN REALISED BY THE ENTERPRISE AND REFERRED TO IN SUB-CLAUSE ( I ) IS ESTABLISHED TO BE THE SAME AS THE NET PROFIT MARGIN REFERRED TO IN SUB- CLAUSE ( III ); ( V ) THE NET PROFIT MARGIN THUS ESTABLISHED IS THEN TA KEN INTO ACCOUNT TO ARRIVE AT AN ARMS LENGTH PRICE IN RELATION TO THE INTERNATIONAL TRANSACTION. (2) FOR THE PURPOSES OF SUB-RULE (1), THE COMPARABI LITY OF AN INTERNATIONAL TRANSACTION WITH AN UNCONTROLLED TRAN SACTION SHALL BE JUDGED WITH REFERENCE TO THE FOLLOWING, NAMELY: ( A ) THE SPECIFIC CHARACTERISTICS OF THE PROPERTY TRAN SFERRED OR SERVICES PROVIDED IN EITHER TRANSACTION; ( B ) THE FUNCTIONS PERFORMED, TAKING INTO ACCOUNT ASSE TS EMPLOYED OR TO BE EMPLOYED AND THE RISKS ASSUMED, B Y THE RESPECTIVE PARTIES TO THE TRANSACTIONS; ( C ) THE CONTRACTUAL TERMS (WHETHER OR NOT SUCH TERMS ARE FORMAL OR IN WRITING) OF THE TRANSACTIONS WHICH LAY DOWN EXPLICITLY OR IMPLICITLY HOW THE RESPONSIBILITIES, RISKS AND BENEFITS ARE TO BE DIVIDED BETWEEN THE RESPECTI VE PARTIES TO THE TRANSACTIONS; ( D ) CONDITIONS PREVAILING IN THE MARKETS IN WHICH THE RESPECTIVE PARTIES TO THE TRANSACTIONS OPERATE, INC LUDING THE GEOGRAPHICAL LOCATION AND SIZE OF THE MARKETS, THE LAWS AND GOVERNMENT ORDERS IN FORCE, COSTS OF LABOU R AND CAPITAL IN THE MARKETS, OVERALL ECONOMIC IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 12 OF 20 DEVELOPMENT AND LEVEL OF COMPETITION AND WHETHER TH E MARKETS ARE WHOLESALE OR RETAIL. (3) AN UNCONTROLLED TRANSACTION SHALL BE COMPARABLE TO AN INTERNATIONAL TRANSACTION IF ( I ) NONE OF THE DIFFERENCES, IF ANY, BETWEEN THE TRA NSACTIONS BEING COMPARED, OR BETWEEN THE ENTERPRISES ENTERING INTO SUCH TRANSACTIONS ARE LIKELY TO MATERIALLY AFF ECT THE PRICE OR COST CHARGED OR PAID IN, OR THE PROFIT ARI SING FROM, SUCH TRANSACTIONS IN THE OPEN MARKET; OR ( II ) REASONABLY ACCURATE ADJUSTMENTS CAN BE MADE TO ELIMINATE THE MATERIAL EFFECTS OF SUCH DIFFERENCES. 52. THERE APPEARS TO BE NO BAR IN THE RULES REFERR ED TO ABOVE TO CONSIDERING SEGMENTAL DATA UNDER TNMM BECAUSE THE COMPARISON IS OF NET PROFIT MARGIN REALIZED BY THE ENTERPRISE FROM AN INTERNATIONAL TRANSACTION WITH THE NET PR OFIT REALIZED FROM A COMPARABLE UNCONTROLLED TRANSACTION. THERE FORE COMPARISON IS OF SIMILAR TRANSACTION. WHEN SEGMEN TAL INFORMATION IS AVAILABLE AND IS NOT DISPUTED, IT CA NNOT BE ARGUED THAT FILTERS HAVE TO BE APPLIED AT ENTITY LEVEL. I T CANNOT BE ARGUED THAT WHEN THE TPO HIMSELF APPLIED THE FILTERS AT TH E ENTITY LEVEL HE WAS NOT ENTITLED TO APPLY THE FILTERS AT SEGMENTAL LEVEL. AS WE HAVE ALREADY STATED IF CLEAR SEGMENTAL INFORMATION IS AVAILABLE THE FILTERS CAN BE APPLIED AT THE SEGMENTAL LEVEL IN TN MM. THEREFORE THE OBJECTION WITH REGARD TO THIS COMPANY FAILING T HE EMPLOYEE COST FILTER AND SERVICE REVENUE FILTER IN OUR VIEW WAS RIGHTLY REJECTED BY THE TPO AND DRP. IT IS HOWEVER SEEN TH AT THIS COMPANY HAS FOUR SEGMENTS VIZ., REPRO, LABEL PRINTI NG, OFFSET PRINTING AND PRE PRESS BPO. WHETHER THE LABEL PRIN TING AND OFFSET PRINTING SEGMENTS SUPPLEMENT THE FUNCTIONS P ERFORMED IN THE PRE-PRESS BPO SEGMENT HAS TO BE SEEN. WE THERE FORE SET ASIDE THE ORDER OF THE DRP IN THIS REGARD AND REMAN D FOR FRESH CONSIDERATION BY THE TPO THE COMPARABILITY OF THIS COMPANY. IN TERMS OF RULE 10B(3) OF THE RULES THE PROFIT MARGIN S OF PRE-PRESS BPO HAVE TO BE ADJUSTED TAKING INTO ACCOUNT THE FAC T THAT TWO OTHER SEGMENTS SUPPLEMENT THE PRE-PRESS BPO SEGMENT . IF SUCH ADJUSTMENT CANNOT BE REASONABLY OR ACCURATELY MADE THEN THIS COMPANY HAS TO BE EXCLUDED FROM THE LIST OF COMPARA BLE COMPANIES. THE TPO FOR THIS PURPOSE CAN USE HIS PO WERS IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 13 OF 20 U/S.133(6) OF THE ACT TO GET REQUIRED DETAILS FROM THIS COMPANY. AS FAR AS THE ARGUMENT THAT THIS COMPANY FAILS FUNC TIONAL COMPARABILITY, WE FIND THAT NONE OF THE OBJECTIONS RAISED BY THE ASSESSEE IN THIS REGARD ABOUT LACK OF INFORMATION A BOUT ALLIED SERVICES PERFORMED BY THE PRE-PRESS BPO SEGMENT OF THIS COMPANY AND THE BREAK-UP OF THE REVENUE FROM SUCH A LLIED SERVICES HAVE BEEN DEALT WITH SPECIFICALLY BY THE T PO OR DRP. SINCE THE COMPARABILITY OF THIS COMPANY IS BEING RE MANDED TO BE TPO FOR CONSIDERATION OF ADJUSTMENTS AS MENTIONED A BOVE, THE OBJECTION WITH REGARDED TO FUNCTIONAL COMPARABILITY SHOULD ALSO BE LOOKED INTO BY THE TPO IN THE REMAND PROCEEDINGS ON THE BASIS OF MATERIALS WHICH HE MAY GATHER U/S.133(6) OF THE ACT. THE ASSESSEE SHOULD BE GIVEN OPPORTUNITY OF BEING HEARD BY THE TPO BEFORE THE ISSUE IS DECIDED BY THE TPO. 17. FOLLOWING THE AFORESAID DECISION, WE REMAND TO THE TPO, THE QUESTION OF EXCLUSION OF THIS COMPANY FOR FRESH CON SIDERATION IN THE LIGHT OF THE DIRECTIONS GIVEN IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P) LTD., (SUPRA). 18. THE LEARNED COUNSEL FOR THE ASSESSEE PLEADED FO R EXCLUSION OF BNR UDYOG LTD., WHICH IS A COMPANY CHOSEN BY THE TPO AN D RETAINED AFTER THE ORDER OF THE DRP. AS FAR AS THIS COMPANY IS CONCER NED, IT WAS THE OBJECTION OF THE ASSESSEE BEFORE THE TPO THAT THE T PO OUGHT NOT TO HAVE SELECTED THIS COMPANY AS COMPARABLE COMPANY FOR THE REASON THAT THE RELATED PARTY TRANSACTION OF THIS COMPANY AT THE EN TITY LEVEL WAS 49.60% OF THE TOTAL REVENUE AND THAT THIS COMPANY HAS LESS TH AN 75% OF ITS REVENUE FROM PROVIDING ITES. THE TPO REJECTED THE ABOVE CO NTENTIONS BY HOLDING THAT THIS COMPANY HAS 3 MAJOR BUSINESS SEGMENTS AND THE SEGMENTAL RESULTS OF MEDICAL TRANSCRIPTION BUSINESS WHICH IS PROVIDING ITES ALONE WAS CONSIDERED FOR THE PURPOSE OF COMPARISON. WHEN THE SEGMENTAL RESULTS ARE CONSIDERED THE RELATED PARTY TRANSACTION IS NIL. 1 00% OF THE SEGMENTAL INCOME WAS FROM PROVIDING ITES I.E., MEDICAL TRANSC RIPTION AND THEREFORE 75% REVENUE IS FROM PROVIDING ITES AND THEREFORE TH E COMPANY PASSES THE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 14 OF 20 TEST OF INCOME FROM PROVIDING ITES BEING MORE THAN 75% OF THE TOTAL INCOME. THE DRP ACCEPTED THE VIEW OF THE TPO. 19. THE SUBMISSION OF THE LEARNED COUNSEL FOR THE ASSES SEE WAS IDENTICAL AS WERE MADE BEFORE THE TPO AND DRP. HE RELIED ON THE DECISION OF THE ITAT BANGALORE IN THE CASE OF ZYME SOLUTIONS PVT.LTD. VS. ACIT IT(TP) A.NO.1661/BANG/2016 FOR AY 2012-13 ORDE R DATED 28.6.2019 WHEREIN THIS COMPANY WAS HELD TO BE FUNCTIONALLY NO T COMPARABLE WITH ITES COMPANY. THE LEARNED DR HOWEVER RELIED ON THE DECI SION RENDERED IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P ) LTD., (SUPRA) WHEREIN THIS COMPANY WAS RETAINED AS A COMPARABLE VIDE PARAGRAPH-53 OF THE ORDER WHICH READS AS FOLLOWS:- 53. THE SUBMISSIONS OF THE LEARNED COUNSEL FOR T HE ASSESSEE WAS IDENTICAL AS WERE MADE BEFORE THE TPO AND DRP. WE HAVE WHILE DECIDING THE OBJECTION WITH REGARD TO EXCLUDI NG UNIVERSAL PRINT SYSTEMS LTD., ALREADY HELD THAT WHEN CLEAR SE GMENTAL INFORMATION IS AVAILABLE THEN THERE IS NO BAR IN AP PLYING FILTERS AT THE SEGMENTAL LEVEL. THE REASONS GIVEN WHILE COMIN G TO THE ABOVE CONCLUSION WILL EQUALLY APPLY TO INCLUDING BN R UDYOG LTD., AS A COMPARABLE. SINCE THIS COMPANY PASSES R PT FILTER AS WELL AS INCOME FROM PROVIDING ITES BEING MORE THAN 75% OF ITS REVENUE, THIS COMPANY HAS TO BE REGARDED AS COMPARA BLE COMPANY. NO OTHER ARGUMENTS WERE ADVANCED FOR EXCL USION OF THIS COMPANY. HENCE THIS COMPANY IS HELD TO BE COM PARABLE WITH THAT OF THE ASSESSEE. 20. WE HAVE GIVEN A CAREFUL CONSIDERATION TO THE RIVAL SUBMISSIONS AND WE FIND THAT FUNCTIONAL COMPARABILITY OF THIS COMPA NY WAS NOT CONSIDERED IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P ) LTD., (SUPRA) AND THIS ASPECT WAS DEALT WITH IN THE CASE OF ZYME SOLUTIONS PVT.LTD. (SUPRA) IN PARAGRAPH 7 & 8 AS FOLLOWS:- 6. THE NEXT COMPANY THAT IS SOUGHT TO BE EXCLUDE D BY THE ASSESSEE FROM THE LIST OF COMPARABLE COMPANIES CHOS EN BY THE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 15 OF 20 TPO IS BNR UDYOG LTD. IN ORIGINAL ORDER PASSED BY T HE TRIBUNAL THIS COMPANY WAS RETAINED AS A COMPARABLE COMPANY. IN THE M.P. FILED BY THE ASSESSEE IT WAS POINTED OUT THAT THE CHART FILED AT THE TIME OF HEARING BEFORE THE TRIBUNAL, THE ASS ESSEE COMPANY SOUGHT TO EXCLUDE THIS COMPANY ON THE GROUND THAT T HE TURNOVER OF THIS COMPANY WAS ONLY 1.7 CORES AND IT CANNOT BE CO MPARED WITH TURNOVER OF ASSESSEE WHICH WAS 30.6 CRORES. IT WAS ALSO SUBMITTED ON BEHALF OF THE ASSESSEE THAT THIS COMPANY HAS REL ATED PARTY TRANSACTION (RPT) OVER AND ABOVE THE THRESHOLD LIMI T OF 15% AND IS ALSO FUNCTIONALLY DIFFERENT. THE ASSESSEE IN TH IS REGARD AT THE TIME OF HEARING PLACED RELIANCE ON THE DECISION OF ITAT BANGALORE BENCH IN THE CASE OF INDEGNE PVT. LTD., V S. ACDIT IN IT(TP)A NO.591/BANG2017 FOR ASST. YEAR 2012-13 ORD ER DATED 2/8/2017 WHEREIN AT PAGE 10 OF THIS ORDER IN PARA 1 0.3.2 THE TRIBUNAL REMANDED THE MATTER OF COMPARABILITY OF TH IS COMPANY WITH ITES COMPANY. DECISION IN THE CASE OF M/S E4E BUSINESS SOLUTION INDIA PVT. LTD., VS. ITO IN IT(TP)TP NO.45 1/BANG/2017 WAS ALSO FILED IN SUPPORT OF ASSESSEES CLAIM FOR R EMAND ON FUNCTIONAL COMPARABILITY. THE TRIBUNAL IN THE IMPU GNED ORDER HOWEVER IN PARAGRAPH 13 TO 13.2 FOLLOWED THE DECISI ON RENDERED IN THE CASE OF CGI INFORMATION SYSTEMS AND MANAGE MENT CONSULTATION LTD., VS. ACIT-TS-320ITAT-2018(BANG) WHEREIN THIS COMPANY WAS CONSIDERED AS COMPARABLE WITH ITES COMPANY. THE TRIBUNAL HOWEVER DID NOT RENDER ANY DECISION ON FUNCTIONAL COMPARABILITY OF THIS COMPANY. ON THE ABOVE OBJECT IONS IN THE MP, THE TRIBUNAL RECALLED THE ORIGINAL ORDER FOR AN ALYSIS THE COMPARABILITY OF THIS COMPANY AFRESH, WITH THE FOLL OWING OBSERVATIONS: 7. WE HAVE CONSIDERED THE SUBMISSIONS OF THE LD. COUNSEL FOR THE ASSESSEE AND ARE OF THE VIEW THAT T HE CONTENTION IN THE MA THAT THIS COMPANY WAS SOUGHT TO BE EXCLUDED BY THE ASSESSEE ON FUNCTIONAL COMPARABILIT Y AND THAT THE TRIBUNALS ORDER IN THE CASE OF CGI INFORM ATION SYSTEMS (SUPRA) DID NOT CONSIDER FUNCTIONAL COMPARA BILITY OR APPLICATION OF RPT FILTER OF THIS COMPANY IS COR RECT. THEREFORE THERE IS ERROR IN THE ORDER OF THE TRIBUN AL IN AS MUCH AS FUNCTIONAL COMPARABILITY OF THIS COMPANY WI TH ITES COMPANY HAS NOT BEEN CONSIDERED BY THE TRIBUNA L. WE, THEREFORE RECALL THE ORDER OF THE TRIBUNAL FOR THE LIMITED PURPOSE OF EXAMINING THE FUNCTIONAL COMPARA BILITY OF THIS COMPANY WITH THE ASSESSEE COMPANY. IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 16 OF 20 7. WE HAVE HEARD THE RIVAL SUBMISSIONS ON THE COMP ARABILITY OF THE AFORESAID COMPANY. THE DELHI ITAT IN THE CASE OF BT E- SERVICE (INDIA) LTD. VS. ITO ITA NO.6690/DEL/2016 F OR AY 2012-13 ORDER DATED 19.6.2018 CONSIDERED THE COMPAR ABILITY OF THIS COMPANY AND CAME TO THE CONCLUSION THAT THIS C OMPANY WAS CARRYING OUT MEDICAL TRANSCRIPTION, MEDICAL BILLING AND CODING WHEREAS THE ASSESSEE WAS A CAPTIVE SERVICE PROVIDER . THE TRIBUNAL FOLLOWED ITS OWN RULING IN THE SAME ASSESS EES CASE IN AY 2011-12 IN ITA NO.99/DEL/2016 REPORTED IN (2017) 87 TAXMANN.COM 251 (DEL) IN BT E-SERVIE (INDIA) PVT.LT D. VS. ITO GIVING IDENTICAL REASONS FOR EXCLUDING BNR UDYOG LI MITED FROM THE LIST OF COMPARABLE COMPANIES IN THE FIELD OF CO MPANIES RENDERING ITES SUCH AS THE ASSESSEE. RESPECTFULLY F OLLOWING THE AFORESAID DECISION, WE DIRECT EXCLUSION OF THE AFOR ESAID COMPANY FROM THE LIST OF COMPARABLE COMPANIES CHOSEN BY THE TPO. 21. WE HOWEVER FIND THAT THE ASSESSEE HAS NOT RAISE D THE FUNCTIONAL COMPARABILITY OF THIS COMPANY IN THE GROUNDS OF APP EAL NOR HAS ANY SUBMISSIONS BEEN MADE ON FUNCTIONAL COMPARABILITY O F THE ASSESSEE WITH THAT OF BNR UDYOG LTD. IN THESE CIRCUMSTANCES, WE ARE OF THE VIEW THAT THE DECISION RENDERED IN THE CASE OF CGI INFORMATION SY STEMS & MANAGEMENT CONSULTANTS (SUPRA) WOULD APPLY AND THEREFORE THIS COMPANY IS RETAINED AS A COMPARABLE COMPANY. 22. THE NEXT GRIEVANCE OF THE ASSESSEE IS EXCLUSION OF JINDAL INTELLICOM PVT.LTD., AS A COMPARABLE COMPANY SUO MOTTO, BY THE DRP. IN THIS REGARD IT WAS ARGUED THAT THIS COMPANY WAS HELD TO BE COMP ARABLE COMPANIES BY THE TPO AND THE ASSESSEE DID NOT OBJECT BEFORE THE DRP TO INCLUSION OF THIS COMPANY AS COMPARABLE COMPANY. THE DRP (VIDE PARA 6.3 OF ITS DIRECTIONS) SUO MOTTO EXCLUDED THIS COMPANY ON THE GROUND THAT THERE WERE EXTRAORDINARY CIRCUMSTANCES VIZ., THE CLIENTS OF TH E ASSESSEE WERE IN USA AND DUE TO PECULIAR PROBLEMS THE USA MARKET DID NOT SOURCE ITES FROM INDIA AT THAT POINT OF TIME WHICH LEAD TO A DECREAS E OF 21% REVENUE AND 59% PROFITABILITY. IT WAS CONTENDED BY THE LEARNE D COUNSEL FOR THE ASSESSEE THAT WHEN FUNCTIONALLY THIS COMPANY WAS FO UND TO BE COMPARABLE IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 17 OF 20 WITH THE ASSESSEE, THE DRP OUGHT NOT TO HAVE EXCLUD ED THIS COMPANY ON A GROUND WHICH IS NOT RELEVANT WHILE PERFORMING FAR A NALYSIS. THE LEARNED COUNSEL ALSO PLACED RELIANCE ON THE DECISION OF THE ITAT BANGALORE BENCH IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P ) LTD., (SUPRA), WHEREIN THIS COMPANY WAS DIRECTED TO BE INCLUDED IN THE LIST OF COMPARABLE COMPANIES. THE TRIBUNAL DEALT WITH THIS ISSUE AS FOLLOWS (VIDE PARAGRAPH 56 OF ITS ORDER):- 56. THE SAME REASONING GIVEN FOR INCLUDING INFORM ED TECHNOLOGIES INDIA LTD., WOULD APPLY FOR INCLUDING JINDAL INTELLICOM LTD., ALSO. THIS COMPANY WAS SELECTED B Y THE ASSESSEE IN ITS TP STUDY AND ACCEPTED BY THE TPO AS BEING CO MPARABLE TO IT (PAGES 16-17 OF THE TP ORDER). SINCE IT PASSED ALL THE FILTERS APPLIED BY THE TPO, AS SUBSEQUENTLY UPHELD BY THE D RP, IT WAS RIGHTLY INCLUDED IN THE LIST OF COMPARABLES. IN THE PROCEEDINGS BEFORE THE DRP, THE ASSESSEE DID NOT OBJECT TO ITS INCLUSION IN THE LIST OF COMPARABLES. HOWEVER, DESPITE THE ABOVE, TH E DRP ON ITS OWN DIRECTED ITS EXCLUSION ON THE PREMISE THAT SINC E IT CATERED ONLY TO CUSTOMERS IN USA, WHERE THERE WAS ALLEGEDLY AN ADVERSE BUSINESS CLIMATE FOR OUTSOURCING WORK, ITS PROFITAB ILITY WAS IMPACTED. ACCORDING TO THE DRP THE ASSESSEES AE W AS IN NETHERLANDS WHERE THERE WAS NO ADVERSE MARKET CONDI TIONS AND THEREFORE JINDAL INTELLICOM LTD., WAS LIABLE TO BE EXCLUDED FROM THE LIST OF COMPARABLE COMPANIES. THE DRP DID NOT PUT THE ASSESSEE ON NOTICE AS TO ITS PROPOSED ACTION OF EXC LUDING THIS COMPANY. WE FIND THAT THE ASSESSEE DOES NOT MERELY PROVIDE SERVICES TO ITS AE IN NETHERLANDS. IT ALSO PROVIDES ITE SERVICES TO ITS AES IN UK, FINLAND, GERMANY, SWEDEN, BELGIUM, DENMARK, NORWAY AND USA. A PERUSAL OF ITS FORM 3CEB FOR THE INSTANT ASSESSMENT YEAR WHICH IS PRODUCED AT PAGES 1035-104 6 OF THE PAPER BOOK, SHOWS THAT IT PROVIDED SERVICES TO AES AT USA ALSO. THEREFORE, THE ENTIRE BASIS FOR ITS EXCLUSION IS WH OLLY MISCONCEIVED AND ERRONEOUS AND, ACCORDINGLY, ITS SU O MOTO EXCLUSION BY THE DRP IS NOT PROPER. THE FUNCTIONS P ERFORMED BY THIS COMPANY ARE COMPARABLE TO THE SERVICES PROVIDE D BY THE ASSESSEE AND HAVE NOT BEEN DISPUTED WHATSOEVER BY T HE DRP. THAT APART, JINDAL HAS BEEN SELECTED BY THE TPO AS A COMPARABLE TO THE ASSESSEE FOR THE ASSESSMENT YEARS 2008-09, 2 011-12 AND IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 18 OF 20 2013-14 AND ITS INCLUSION FOR THOSE ASSESSMENT YEAR S HAS NOT BEEN OBJECTED TO BY THE ASSESSEE EITHER. MOREOVER, IT IS CONSISTENTLY FIGURING IN THE LIST OF COMPARABLES IN COMPANIES PR OVIDING ITES. WE THEREFORE DIRECT INCLUSION OF THIS COMPANY IN TH E LIST OF COMPARABLE COMPANIES. 23. THE LEARNED DR RELIED ON THE ORDER OF THE CIT(A ) AND FURTHER SUBMITTED THAT THE DECISION RENDERED IN THE CASE OF CGI INFORMATION SYSTEMS & MANAGEMENT CONSULTANTS (P) LTD., (SUPRA) WILL NOT APPLY TO THE FACTS OF THE ASSESSEES CASE BECAUSE, THE ASSESSEE CATERS TO CLIENTS IN USA MARKET WHEREAS IN THE CASE OF CGI INFORMATION S YSTEMS & MANAGEMENT CONSULTANTS (P) LTD. (SUPRA), THE CLIENT S WERE FOUND TO BE NEGLIGIBLE IN USA. HE DREW OUR ATTENTION TO PAGE-1 448 OF THE PAPER BOOK TO HIGHLIGHT THE FACT THAT THIS COMPANY BECAUSE OF PECULIAR ECONOMIC CIRCUMSTANCES EARNED NEGATIVE PROFIT. HE ALSO PLAC ED RELIANCE ON THE DECISION OF ITAT BANGALORE IN THE CASE OF M/S.E4E B USINESS SOLUTIONS INDIA PVT.LTD. VS. THE ITO IT(TP)A.NO.451/BANG/2017 FOR AY 2012-13 ORDER DATED 3.11.2017 (VIDE PARAGRAPH-17) WHEREIN T HE ISSUE WAS REMANDED TO TPO FOR FRESH CONSIDERATION FOR THE REA SON THAT NO OPPORTUNITY OF HEARING WAS GIVEN BY THE DRP TO THE PARTIES BEFO RE EXCLUDING THIS COMPANY SUO MOTTO. 24. WE HAVE CAREFULLY CONSIDERED THE RIVAL SUBMISSI ONS. THE DECISION OF THE TRIBUNAL RENDERED IN THE CASE OF CGI INFORMATIO N SYSTEMS & MANAGEMENT CONSULTANTS (P) LTD., (SUPRA)WILL NOT AP PLY TO THE FACTS OF THE PRESENT CASE BECAUSE, THE CLIENTS OF THE ASSESSEE I N THIS CASE ARE IN USA AND ADMITTED POSITION IS THAT THERE WERE DIFFICULTI ES IN THE MATTER OF BUSINESS WITH CLIENTS IN USA AT THE RELEVANT POINT OF TIME D UE TO ADVERSE FOREIGN EXCHANGE RATES VIS--VIS US DOLLARS. THE COMPARAB ILITY CRITERIA LAID DOWN IN RULE 10B(2)(D) OF THE INCOME TAX RULES, 1962 (R ULES) CONTEMPLATE TAKING INTO CONSIDERATIONS CONDITIONS PREVAILING IN THE MARKETS IN WHICH THE RESPECTIVE PARTIES TO THE TRANSACTIONS OPERATE, INC LUDING THE GEOGRAPHICAL IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 19 OF 20 LOCATION AND SIZE OF THE MARKETS, THE LAWS AND GOVE RNMENT ORDERS IN FORCE, COSTS OF LABOUR AND CAPITAL IN THE MARKETS, OVERALL ECONOMIC DEVELOPMENT AND LEVEL OF COMPETITION AND WHETHER THE MARKETS AR E WHOLESALE OR RETAIL. RULE 10B(3) LAYS DOWN AS FOLLOWS:- (3) AN UNCONTROLLED TRANSACTION SHALL BE COMPARABL E TO AN INTERNATIONAL TRANSACTION IF ( I ) NONE OF THE DIFFERENCES, IF ANY, BETWEEN THE TRAN SACTIONS BEING COMPARED, OR BETWEEN THE ENTERPRISES ENTERING INTO SUCH TRANSACTIONS ARE LIKELY TO MATERIALLY AFFECT T HE PRICE OR COST CHARGED OR PAID IN, OR THE PROFIT ARISING FROM , SUCH TRANSACTIONS IN THE OPEN MARKET; OR ( II ) REASONABLY ACCURATE ADJUSTMENTS CAN BE MADE TO EL IMINATE THE MATERIAL EFFECTS OF SUCH DIFFERENCES. 25. IT IS CLEAR FROM THE RULES THAT IF THERE ARE MA TERIAL DIFFERENCES BETWEEN THE ASSESSEE AND THE COMPARABLE COMPANY IN TERMS OF RULE 10B(2)(D) AND 10B(3) AND IF REASONABLY ACCURATE ADJ USTMENTS CANNOT BE MADE TO ELIMINATE THE MATERIAL EFFECTS OF SUCH DIFF ERENCES, THEN THE COMPANY HAS TO GO OUT OF COMPARABILITY. IN THE GIV EN FACTS AND CIRCUMSTANCES OF THE CASE, WE ARE OF THE VIEW THAT JINDAL INTELLICOM LTD., WAS RIGHTLY EXCLUDED BY THE DRP FROM THE LIST OF CO MPARABLE COMPANIES. WE FIND NO GROUNDS TO INTERFERE WITH THE ORDER OF T HE DRP. 26. THE TPO IS DIRECTED TO COMPUTE THE ALP AFTER CO NSIDERING THE DIRECTIONS IN THIS ORDER AND RECOMPUTE THE ALP IN T HE ITES SEGMENT, AFTER AFFORDING ASSESSEE OPPORTUNITY OF BEING HEARD. NO SUBMISSIONS WERE MADE ON THE OTHER GROUNDS RAISED IN THE APPEAL IN R ELATION TO ITS TRANSACTION OF PROVISION OF ITE SERVICES. IT(TP)A NO.2217/BANG/2016 & 189/BANG/2018 PAGE 20 OF 20 27. IN THE RESULT, IT(TP) A.NO.189/BANG/2018 IS DIS MISSED, WHILE IT(TP)A.NO.2217/BANG/2016 IS PARTLY ALLOWED. PRONOUNCED IN THE OPEN COURT ON THIS 25 TH DAY OF OCTOBER, 2019. SD/- SD/- ( G MAN JUNATHA ) ( N V VASUDEVAN ) ACCOUNTANT MEMBER VICE PRESIDENT BANGALORE, DATED, THE 25 TH OCTOBER, 2019. / D ESAI S MURTHY / COPY TO: 1. APPELLANT 2. RESPONDENT 3. CIT 4. CIT(A) 5. DR, I TAT, BANGALORE. 6. GUARD FIL E BY ORDER ASSISTANT REGISTRAR, ITAT, BANGALORE.